Medical Assistant - Bilingual Spanish/English
About The Position
Open Door Care Network is seeking a bilingual Medical Assistant for its Ossining, New York location. The role supports clinical care for patients across neonatal, pediatric, adolescent, adult, and geriatric age groups. The Medical Assistant records patient complaints, medical histories, screenings, and vital signs; assists providers with examinations and tests; performs basic laboratory procedures; collects specimens; and documents clinical information in electronic systems. The position also includes patient education and counseling support, medical clerical tasks, and maintaining patient confidentiality and a safe care environment. Open Door Care Network provides integrated health and wellness services to individuals and families across Westchester, Putnam, and Ulster Counties. Its services include primary and dental care, behavioral health, clinical nutrition, wellness programs, and chronic disease management. Employees may participate in a retention bonus plan that provides a quarterly bonus of $750, beginning the first quarter after three months of employment, provided they remain active employees in good standing. The organization describes its workplace as stimulating, diverse, team-based, and patient-centered.
Requirements
- High school diploma or GED.
- Accredited Medical Assistant certificate.
- Bilingual in English and Spanish.
- Superior customer service skills and experience.
- One to two years of experience in a Medical Assistant position.
- Flexible and solutions-driven approach.
- Ability to work responsively and comfortably in a fast-paced, high-accountability environment.
- Compassionate, caring, cheerful, and concerned approach to patient care.
- Commitment to providing high-quality care to low-income and underserved residents and people lacking access to health care.
- Ability to maintain patient confidentiality at all times.
- Engagement in learning and continuous quality improvement.
- Outstanding verbal and written communication skills with culturally diverse patients and staff.
- Proficiency in MS Office applications and other database systems.
- Ability to move around for long periods in the patient care unit.
- Ability to perform regular and recurring bending and lift light items such as medical supplies, as well as lift and reposition patients.
Responsibilities
- Accurately perform and record patient chief complaints, medical histories, screening tests, vital signs, vision and hearing tests, EKGs, and spirometry for patients of all listed age groups.
- Assist providers with examinations and diagnostic and therapeutic tests.
- Engage patients with empathy, active listening, and effective communication.
- Document required information in patients’ electronic records, including copies of referrals and medical forms.
- Update practice management and electronic medical record systems with necessary clinical information before the end of the business day, in compliance with TJC standards.
- Participate in patient counseling and education related to primary care, including HIV/STD prevention and treatment, health maintenance, prenatal care, and family planning.
- Perform simple laboratory procedures, including rapid strep testing, urinalysis, pregnancy screening, hemoglobin A1C, blood glucose monitoring, and venipuncture; record and report results and maintain instruments according to training and competency assessment.
- Collect and label laboratory specimens, including blood, stool, and urine.
- Reinforce teachings initiated by professional staff for patients, families, and significant others.
- Perform medical clerical operations, including registration, appointment scheduling, checking patients in and out, cash collections, creating claims, preparing the clinic for the next day, and retrieving medical profiles and results as needed.
- Protect confidential printed and electronic information from unauthorized release, loss, alteration, or access, in accordance with applicable laws and regulations.
- Effectively manage the patient-technician relationship.
- If designated to remove biohazardous waste, complete online training and obtain a certificate before performing the task.
- Maintain a safe environment of care for patients and staff.
Benefits
- Quarterly retention bonus of $750, beginning the first quarter after three months of employment, subject to remaining an active employee in good standing.
- Medical insurance.
- Dental insurance.
- Life insurance.
- Flexible spending accounts.
- 403(b) and 401(k) plans.
- Generous paid time off.
- Onsite wellness facilities.
- Educational assistance.
- Annual bonuses based on patient care.
- Stimulating, diverse, team-based work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
