Medical Assistant, Baby & Me/Pediatric Urology

St. Luke's University Health Network•Center Valley, PA

11d

About The Position

The Medical Assistant, Practice Operations, supports healthcare delivery for the practice as a professional member of the interdisciplinary team and consistently demonstrates and promotes the organization’s values. The position includes preparing patient records and rooms, supporting providers and the Care Team, providing patient-care services within applicable guidelines, maintaining supplies and equipment, and performing administrative tasks as needed.

Requirements

High school degree or equivalent.
One year of clinical experience or graduation from a Medical Assistant program.
Current BLS/CPR certification, or obtain it within 60 days of hire, through the American Red Cross or American Heart Association.
Complete a 30/60/90-day onboarding checklist where applicable; the checklist is acknowledged by practice leadership or a provider when appropriate, with records retained at the practice location.
Ability to sit, stand, and walk for extended periods, up to eight hours at a time.
Occasionally lift up to 25 pounds and push wheelchairs with patients weighing up to 325 pounds.

Nice To Haves

Two years of experience in a similar healthcare setting.
Customer service experience.

Responsibilities

Review and update patient medical records before appointments with recent test results and correspondence, and confer with providers to identify needed services.
Complete pre-charting of value-based items up to five days before appointments and message the Care Team when warranted.
Prepare patients for examinations and escort them to exam rooms; obtain height, weight, vital signs, medication and allergy updates, personal, family and social history, smoking status, visit reason, and demographic information.
Provide other patient-care services as needed or directed, including keeping exam rooms clean, maintaining clinical supplies, cleaning and autoclaving contaminated instruments, and administering injections or immunizations within State guidelines.
Coordinate with providers or the Care Team about hospital discharges, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and family education, laboratory or other testing, and specialist visits.
Participate in department activities and meetings, help resolve problems, and analyze current procedures.
Dispose of biohazardous and regular waste according to practice protocol.
Maintain vaccine temperature logs and medical-supply inventory and orders; dispose of expired sample medication and stock rooms to established par levels.
Perform administrative tasks as needed, including check-in and check-out and opening and closing office procedures.
Bring improvement suggestions to Practice Managers and Providers for consideration.
Participate in maintaining or improving quality-improvement initiatives.
Perform other related duties as assigned.