Medical Assistant, North Shore Locations

Mass General Brigham•Danvers, MA

23h•Onsite

About The Position

Mass General Brigham Medical Group Northern Massachusetts is seeking Medical Assistants for Primary Care and Specialty outpatient practices across the North Shore, including Salem, Saugus, Marblehead, Danvers, Peabody, Beverly, Rowley, Swampscott, and Lynn. The role supports daily practice operations and patient flow by providing clinical and non-clinical services under the direction of a physician or advanced practitioner. Medical Assistants work alongside providers and other clinical team members, assist with examinations and treatment, and help ensure a positive patient experience. Practices operate between 7:30 AM and 5:30 PM. Full-time positions offer 8-hour shifts scheduled within that period; part-time and per diem opportunities are also available.

Requirements

High school diploma or equivalent required.
Direct Medical Assistant experience or medical-field work: 1–2 years required.
A Medical Assistant course or diploma program, or at least one year of professional Medical Assistant experience, is strongly preferred.
National Medical Assistant certification through AAMA, AMT, NHA, or NCCT is strongly preferred.
Associate degree in Medical Assisting is preferred.
Basic Life Support (BLS) certification is preferred.
Epic experience is strongly preferred.
Ambulatory or outpatient experience is strongly preferred.

Nice To Haves

Associate degree in Medical Assisting.
Basic Life Support (BLS) certification.
National Medical Assistant certification through AAMA, AMT, NHA, or NCCT.
Completion of a Medical Assistant course or diploma program.
Epic experience.
Ambulatory or outpatient experience.

Responsibilities

Assist junior Medical Assistants with day-to-day questions and responsibilities and participate in onboarding training.
Escort patients to examination rooms, prepare equipment, interview patients, measure vital signs, weight, and height, and record information in medical records.
Explain treatment procedures, medications, diets, and physician instructions to patients; order and organize educational materials.
Perform general office duties, including answering phones, taking dictation, and completing insurance forms; liaise with other departments and advocate for patients using a positive customer service approach.
Collect, log, and prepare blood, tissue, or other laboratory specimens for testing; perform phlebotomy when competence is demonstrated.
Maintain immunization inventory and check expiration dates.
Provide immunizations when applicable, with required certification or three years of vaccine-administration experience and provider supervision.
Support appropriate departmental quality initiatives, including use of two patient identifiers and hand hygiene.
Support patient comfort, address concerns, document patient information, schedule appointments, and help manage patient flow.