Medical Assistant - Irvine

Concentra•Irvine, CA

3d•Onsite

About The Position

The Medical Assistant performs routine medical and testing procedures under the direct supervision of the treating clinician and supports other facility functions as needed, including registration and referral management. The role provides efficient, accurate one-on-one patient care in a fast-paced environment, helping ensure patients receive quality clinical care and a welcoming, respectful, and skillful experience. The position also includes front- and back-office tasks, documentation, equipment and supply upkeep, and support for patient flow. The employee must protect confidential information and follow HIPAA, safety requirements, applicable state regulations, and company policies. Duties may change at any time and are not limited to those listed in the posting.

Requirements

Graduate of an accredited medical assistant program; completion of an externship is highly preferred; OR at least one year of direct patient care experience as a medical assistant; OR military medical specialist experience. Must meet credentials in the state of employment in accordance with state requirements and applicable regulations.
Customarily at least six months or more of medical assistant experience.
Knowledge of medical procedures and medical terminology.
Ability to make decisions or solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills and ability to interact with people tactfully and professionally.
Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
Clear and professional verbal and written communication skills.
Teamwork focus and ability to maintain working relationships with peers and center leadership at all levels.
Must participate in initial and ongoing training as required and obtain required Medical Support Specialist certifications, including drug screen collection, breath alcohol certification, and hair and oral fluids collection.
Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems and applications.

Nice To Haves

Completion of an externship as part of an accredited medical assistant program.
Working knowledge of occupational medicine requirements, including state-specific requirements.

Responsibilities

Perform DOT and non-DOT drug and alcohol testing.
Prepare patients for physical examinations, take vital signs, and perform required or requested ancillary testing, including vaccines and injections, phlebotomy, PFTs, audiogram testing, and respirator fit testing.
Perform rapid screening tests, including influenza, strep, mono, and glucose tests.
Assist providers during examinations and treatment.
Perform routine medical procedures ordered by the treating clinician and triage emergent patients as needed.
Prepare and assist the clinician with procedure setup and injury care.
Apply bandages, dressings, and splints as ordered by the treating clinician.
Dispense medications and durable medical equipment as ordered by the treating clinician and in accordance with state regulations.
Complete quality assurance activities on equipment, medical devices, and testing processes used in the center.
Maintain supplies, clean rooms and equipment, and stock exam rooms.
Maintain and operate medical devices and equipment, including calibration and record keeping under current policies and procedures.
Immediately notify a supervisor if equipment is not functioning properly, supplies are needed, or the facility is not operating as expected.
Work with center leadership to assist with patient flow and volume, and keep patients informed of expected wait times throughout their visits.
Perform front- and back-office clerical tasks associated with patient care and proper record keeping, ensuring accurate documentation.
Perform front-office duties, including greeting patients, obtaining authorization, checking patients in and out, communicating wait times, answering a multi-line telephone system, and distributing employer results or paperwork as needed.
Follow HIPAA guidelines and safety rules.
Attend center staff meetings or huddles as required.
Help maintain a neat, clean, and orderly facility.
Complete applicable training, including monthly clinical competency training.
Participate in initial and ongoing training and obtain required Medical Support Specialist certifications, including drug screen collection, breath alcohol certification, and hair and oral fluids collection.