Medical Assistant, OBGYN

St. Luke's University Health Network•Upper Macungie Township, PA

About The Position

The Medical Assistant supports healthcare delivery in the practice as a professional member of the interdisciplinary team and promotes the organization’s values. The role involves preparing patients and medical records for appointments, providing directed patient care, coordinating with providers and the Care Team, maintaining clinical rooms and supplies, and supporting administrative and quality-improvement activities.

Requirements

  • High school degree or equivalent.
  • One year of clinical experience or graduation from a Medical Assistant program.
  • Current BLS/CPR certification, or obtain it within 60 days of hire, through the American Red Cross or American Heart Association.
  • Complete the applicable 30/60/90-day onboarding checklist to confirm mastery of service-line skills.

Nice To Haves

  • Two years of experience in a similar healthcare setting is preferred.
  • Customer service experience is strongly preferred.

Responsibilities

  • Review and update patient medical records before appointments, including recent test results and correspondence; consult providers to identify needed services.
  • Complete pre-charting of value-based items up to five days before appointments and message the Care Team when warranted.
  • Prepare patients for examinations and escort them to exam rooms; obtain height, weight, vital signs, medication and allergy information, personal/family/social history, smoking status, reason for visit, and demographic information.
  • Provide other directed patient care, including keeping exam rooms clean, maintaining supplies, cleaning and autoclaving contaminated instruments, and administering injections or immunizations within state guidelines.
  • Coordinate with providers or the Care Team regarding hospital discharges, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, education about chronic conditions, testing, and specialist visits.
  • Participate in department activities and meetings, contribute to resolving identified problems, and analyze current procedures.
  • Dispose of biohazardous and regular waste according to practice protocol.
  • Maintain vaccine temperature logs and medical-supply inventory and orders; dispose of expired sample medication and stock rooms to set par levels.
  • Perform administrative tasks as needed, such as check-in and check-out and opening and closing office procedures.
  • Bring improvement suggestions to Practice Managers and Providers for consideration.
  • Participate in maintaining or improving quality-improvement initiatives.
  • Perform other related duties as assigned.
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