Medical Assistant - Central Lab Team Support

UnitedHealth Group•San Antonio, TX

10d•$16 - $29

About The Position

The Medical Assistant (MA) participates in patient care at the appropriate skill level and provides care that meets or exceeds the standard of a reasonably competent and knowledgeable Medical Assistant. The MA works within their scope of practice as delegated by and under the supervision of a provider in Texas or a physician in Florida. The role organizes the clinical environment, supports physicians and nursing personnel, helps identify patient needs or problems, and communicates relevant information to providers and other clinical team members. The MA provides quality customer service and follows policies and procedures related to infection control, privacy, confidentiality, training, and regulatory compliance. This position performs clinical support duties, including rooming and preparing patients, documenting care, assisting with specimen collection and procedures, and managing laboratory and diagnostic imaging orders and results. The posting also describes involvement in special projects related to patient safety, clinical care, and best practices. The hourly pay range is $16.00 to $29.00, based on full-time employment. The position requires a drug test before employment begins.

Requirements

High school graduate or GED equivalent.
Current nationally recognized Medical Assistant certification, or ability to obtain certification within 180 days of employment. Medical Assistants hired before certification are expected to perform at the same level as certified Medical Assistants.
Current BLS certification for healthcare providers, including written exam and in-person assessment, at hire or within 30 days of hire.
Basic computer literacy and intermediate Excel skills.
Knowledge of medical terminology.
Ability to react calmly and effectively in emergency situations.
Good communication and customer service skills.
Ability to work with minimal supervision and effectively self-manage priorities.
Tuberculosis screening and proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through laboratory confirmation, documented vaccination, or a doctor’s diagnosis of disease.
Ability to lift, push, or pull more than 35 pounds with assistance.
Ability to stand for extended periods.
Ability to use fine motor skills to operate equipment and/or machinery.
Ability to receive and comprehend instructions verbally and/or in writing.
Ability to use logical reasoning for simple and complex problem solving.
Ability to discriminate shades of color when reading a dipstick.

Nice To Haves

2 or more years of experience as a Medical Assistant.
1 or more years of experience with eClinicalWorks (eCW).
1 or more years of experience managing and resolving laboratory and diagnostic imaging orders, results, and/or discrepancies.
Knowledge of ICD-10 and CPT coding.
Bilingual ability.
Flexibility and willingness to transition into a clinic-based Medical Assistant role following project completion, based on business needs and available opportunities.

Responsibilities

Performs duties within the scope of a Medical Assistant’s practice, including operating diagnostic equipment without interpreting tests; removing staples from superficial wounds; changing wound dressings and obtaining cultures; administering non-intravenous medication; collecting noninvasive specimens and blood specimens by venipuncture or capillary collection; and performing EKGs.
Performs quality control checks on equipment and prepares and sterilizes medical equipment using an autoclave.
Rooms patients according to policy and procedure and prepares them for examination.
Records patient care documentation accurately and in a timely manner in the medical record.
Coordinates patient care as directed by physicians and in accordance with company standards and policies.
Respects patient confidentiality and treats patients with courtesy and respect.
Organizes, stocks, and cleans examination and treatment rooms and sterilizes instruments.
Practices standard infection control precautions.
Conducts telephone and in-person screening limited to intake and information gathering that does not require clinical judgment.
Supports and follows Standing Orders (SO).
Reconciles and manages laboratory and diagnostic imaging results and orders, ensuring accuracy, completeness, and timely resolution.
Participates in special projects supporting patient safety, clinical care, and best practices.
Maintains compliance with organizational policies and procedures, HIPAA requirements, good documentation practices, standardized workflows, training requirements, and other regulatory standards.
Performs other related duties as assigned.