Medical Assistant- Orthopedic Clinic

Henry Ford Health • Rochester, MI

1d • Onsite

About The Position

The Medical Assistant works in the Orthopedic Clinic as a vital link between patients and the clinical team. Under the direction of providers and nursing leadership, the position combines administrative expertise and clinical skills to deliver compassionate, high-quality care and create a welcoming environment for patients. The role is part-time, scheduled for 24 hours during the day, and is located in Rochester, Michigan.

The Medical Assistant welcomes and prepares patients for examinations, procedures, and treatments; gathers and documents vital signs and patient histories; assists providers; administers prescribed medications and immunizations; maintains accurate electronic health records; responds to emergencies; handles patient communications; processes medication refills, radiology orders, and lab requests; and provides discharge instructions to patients and caregivers.

Requirements

• High school diploma or GED equivalent.
• Current BLS-C upon hire or successful completion by the end of orientation.
• Must meet one of the following: graduate of a Medical Assistant program with a formal clinical externship of at least 160 hours; graduate of a Medical Assistant program without a clinical externship and have at least one year of clinical medical assisting experience within the past five years; hold a current professionally recognized Medical Assistant certification and have at least one year of clinical medical assisting experience; be a Licensed Practical Nurse (LPN); be a licensed Paramedic or Emergency Medical Technician (EMT) with at least one year of clinical experience in a medical setting within the past five years; or be military-trained medical personnel with at least one year of clinical experience in a medical setting within the past five years.
• Successfully complete all components of Ambulatory orientation as defined by Henry Ford Health.

Nice To Haves

• Basic computer knowledge and keyboarding skills.
• Ability to perform a wide variety of clinical skills related to ambulatory patient care.
• Problem-solving ability.
• Effective interpersonal and communication skills.
• EPIC (Electronic Medical Record) experience.

Responsibilities

• Welcome patients professionally and guide them through visits, preparing them for examinations, procedures, and treatments.
• Gather and document vital signs and comprehensive patient histories.
• Collaborate with providers to prepare for and assist with examinations and procedures according to established protocols.
• Administer prescribed medications and immunizations safely and document them accurately.
• Maintain thorough, accurate documentation of patient interactions and clinical activities in the electronic health record.
• Respond promptly and calmly to patient emergencies.
• Manage phone calls, messages, and patient portal inquiries, responding within established timeframes.
• Process medication refills, radiology orders, and lab requests in the EHR for provider review and approval.
• Provide discharge instructions to patients and caregivers to support recovery and follow-up care.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED