Medical Assistant - ICC

HealthRIGHT 360•San Francisco, CA

1d•Onsite

About The Position

HealthRIGHT 360, a nonprofit organization, is dedicated to providing accessible and comprehensive healthcare to vulnerable populations, aiming to overcome systemic barriers and promote health equity. The Integrated Care Center Clinic, a federally qualified health center, offers integrated primary care, behavioral health, addiction treatment, psychiatry, and dental care, serving individuals experiencing homelessness, mental illness, substance use disorders, and chronic medical conditions. The clinic utilizes a team-based care model and seeks a mission-driven service leader experienced in staff management, quality improvement, change leadership, and innovation. The Medical Assistant (MA) is an integral part of the Clinic Care Team, responsible for performing clinical and administrative tasks in accordance with HealthRIGHT 360 policies. Responsibilities include preparing treatment rooms, assisting physicians with examinations, managing supply inventories, conducting laboratory tests (including phlebotomy), and providing case management follow-up.

Requirements

High school diploma or equivalent.
Medical Assistant Certification.
Minimum 2 years’ experience from a certified Medical Assistant program.
First Aid and CPR certification.
Excellent phlebotomy skills.
Knowledge of basic medical terminology.
Ability to work within a frequently changing project scope while maintaining overall direction and structured priorities.
Self-motivated, dependable, creative, and proactive approach to work; understands importance of working independently and within a team environment.
Ability to communicate well at all levels of the organization.
Ability to enter data into various electronic systems while maintaining integrity and accuracy of data.
Ability to handle sensitive information in a confidential manner.

Nice To Haves

Phlebotomy certification desired.
Bilingual preferred.

Responsibilities

Assist clinicians in the examination process.
Perform office tests including vision screening, spirometry, EKG, rapid strep, UA and urine pregnancy tests.
Perform phlebotomy, injections, TB tests, breathing treatments.
Perform intake, including vital signs, list chief complaints, allergies, immunization histories and complete chart forms, as appropriate to patient type.
Place patients in rooms and prepare them for examination.
Clean, prepare and stock examination rooms.
Active participation in integrated team-based care which may include receiving and returning telephone calls from patients and pharmacies.
Assist in scheduling patient appointments.
Monitor and ensure quality assurance of basic clinic functions.
Oversee patient flow and ensure smooth, efficient patient flow throughout patient’s clinic experience via patient centered care and playing an active role in the team dance, which may include but is not limited to chart prep, huddles, red carpeting the patient, 30 second report, mid-way check in, discharge of the patient.
Perform other duties as assigned.