Medical Assistant Erie Summit PA

GoHealth Urgent Care • Erie, PA

11d • $19 - $25 • Onsite

About The Position

The Medical Assistant assists in examining and treating patients under the direction of an urgent care provider. The role supports patient registration and check-in, interviews patients, measures and records vital signs, collects blood samples, prepares specimens for laboratory analysis, and prepares treatment rooms. It also includes administrative, clinical, supply, equipment, and facility responsibilities at assigned urgent care centers.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience as a Medical Assistant in a hospital, primary care, emergency department, or urgent care setting, or one of the listed qualifying credentials or licenses/certifications.
• Qualifying credentials include a listed Medical Assistant certification; graduation from an accredited nursing school as an LPN or LVN; EMT certification; or Paramedic certification. The posting states that certain MA certifications may be obtained within 12 months of hire if the candidate has at least 1 year of Medical Assistant experience.
• CPOE certification is required within 2 weeks of hire if an MA certification is not obtained at hire.
• Basic Life Support (BLS) certification is required at hire through the American Red Cross or American Heart Association.
• Basic Medical Assistant duties.
• Ability to type quickly and basic computer knowledge.
• Proficiency in Microsoft Word and Excel.
• Detail-oriented, able to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
• Exceptional written and verbal communication skills.
• Ability to interact with and treat all persons fairly, respectfully, and sensitively to cultural and social differences.

Responsibilities

• Conduct patient registration, collect required paperwork and insurance documentation, and verify insurance and patient eligibility.
• Process co-pays and schedule patient appointments for assigned centers.
• Coordinate provider referrals to assigned specialists.
• Answer patient questions about their care and keep them informed about their status.
• Inform technical staff about patient flow.
• Prepare patients for examination by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
• Perform preliminary physical tests, including blood pressure, weight, and temperature, and escalate critical cases to the provider as needed.
• Conduct point-of-care tests as needed, such as flu, strep, urinalysis, ECG, and HCG, and provide patient information to providers.
• Stock supplies and maintain exam rooms, the front desk, and reception area; ensure providers have needed medical supplies.
• Complete order sheets to maintain supply inventory levels and regularly check supply expiration dates.
• Maintain medical records and scan charts to patient files.
• Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
• Keep reception well maintained.
• Conduct courtesy callbacks for patient follow-up.
• Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily controls and equipment calibration; maintain quality assurance and quality control logs, troubleshoot equipment breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage, among other benefits.
• 401(k) with company match.
• Paid time off starting at 208 hours annually.
• Monthly incentive pay based on performance metrics.
• $2,000 sign-on bonus for full-time roles.
• Ongoing training and development, including hands-on, classroom, and peer-shadowing days.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED