Medical Assistant - Bilingual English/Spanish

Winters Healthcare • Winters, CA

1d • Hybrid

About The Position

Winters Healthcare is seeking a passionate and motivated Medical Assistant, fluent in English and Spanish, to join their team. This role is crucial in collaborating with care teams and building trusting relationships with patients to ensure exceptional care. The Medical Assistant will help manage the provider's patient schedule for a smooth patient flow, greet patients, record their reason for visit, perform and record vital signs, perform phlebotomy, and provide immunizations. They will also follow up on labs, referrals, and prescription refill requests in a timely manner. The ideal candidate is a quick learner, organized, bilingual, and has a strong background in customer service, with excellent communication and active listening skills. They should be able to establish effective, trusting relationships and be passionate about providing exceptional care.

Requirements

• Bilingual fluency in English and Spanish (required).
• Graduation from an accredited medical assistant training program, or technical school;
• CPR Certification (or receipt of certification within 60 days of hire)
• Significant background in providing outstanding customer service
• Well-organized and detail-oriented, with ability to prioritize tasks and manage time effectively in an integrated setting
• Strong interpersonal skills with ability to build trusting relationships with patients, coworkers, and community.
• Demonstrated customer service and ability to create a welcoming, supportive environment for all patients
• Effective oral and written communication skills, including active listening.
• Demonstrated ability to work as part of a team, collaborating with all levels of the team
• Emotional intelligence, flexibility, and problem-solving skills in dynamic or stressful situations.
• Working knowledge of medical assistant duties, including vital signs, immunizations, phlebotomy, and specimen handling.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and experience with electronic health records (EHR); familiarity with OCHIN Epic preferred.
• Commitment to Winters Healthcare’s mission of providing accessible, relationship-based care to underserved populations.

Nice To Haves

• Previous health center experience and working with integrated behavioral health teams preferred.
• Familiarity with county programs such as Family PACT, CHDP, and Healthy Families.

Responsibilities

• Communicate, collaborate, and work in a team-oriented environment supporting our model of care
• Greet and escort patients; record chief complaints and vitals; provide immunizations, perform blood draws when directed to do so by the licensed care team provider.
• Assist providers with patient care including coordinating referrals, labs, and prescription refill requests.
• Manage provider-patient panel, including chart preparation and follow-up.
• Monitor the provider’s daily patient schedule.
• Perform and record vital signs (TPR, BP, weight, height) relevant to the complaint.
• Record chief complaint or reason for visit.
• Assist with examinations and minor surgeries as needed.
• Perform phlebotomy and prepare lab specimens for pickup.
• Conduct office lab tests and maintain control records.
• Perform diagnostic tests as directed (e.g., ECG, pulmonary function).
• Administer immunizations and injections for all ages.
• Provide patient education materials.
• Screen and follow up on patient calls, addressing questions or relaying messages.
• Document patient-related activities in charts (e.g., injections, messages).
• Complete referrals and schedule specialty appointments.
• Support quality improvement initiatives as required.
• Maintain cleanliness of countertops, exam rooms, and lab equipment.
• Order and receive medical supplies.
• Assist front office with reception duties and general cleaning.
• Other duties as assigned.

Benefits

• Full health insurance benefits (medical, dental, vision, supplemental long-term disability, life insurance/ AD&D, and employee assistance program) - 95% sponsored for employee, and 70% sponsored for dependents.
• 45 Wellness days per equivalent year
• 9 paid Holidays off
• Additional 2 weeks of PTO (based on years of service, hours worked, and 4DWW hours).
• 401K retirement match at 3%
• $350 scrub allowance upon hire
• $200 scrubs allowance each year after the first.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree