Medical Assistant - Palmetto Greenville Urology

Bon Secours Mercy Health•Greenville, SC

About The Position

The Medical Assistant is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under the direction of the provider, the Medical Assistant helps address the patient’s chief complaint by collecting information such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in planning and implementing patient care; and may administer ordered medications within the Medical Assisting scope and state guidelines. The role also includes preparing patients for examinations and supporting clinical and administrative operations at Palmetto Greenville Urology.

Requirements

High school diploma or GED.
Enrollment in an approved Medical Assistant program within 30 days of employment.
Obtain an active Medical Assisting certification within 12 months of the start date from an accepted certifying organization. Certifications listed as not accepted in South Carolina are not acceptable for this position.
Strong oral and written communication skills.
Ability to work collaboratively with patients, families, and teams in a high-volume environment.
Knowledge of medical terminology.
Attention to detail and ability to multitask.
Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

Completion of an externship or clinical lab training.
One year of recent Medical Assisting experience.
BLS Basic Life Support certification from the American Heart Association is preferred at hire for BSMH and required before independent patient care.

Responsibilities

Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
Collect patient data and identify significant changes in a patient’s condition, reporting them to the provider.
Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
Demonstrate standards of excellence in care in interactions with internal and external customers.
Maintain clinical and administrative skills according to departmental competency guidelines and daily operational needs.
Show patients to examination rooms and prepare them for the physician.
Document patient and family needs and participate in planning and implementing patient care.
Collect and record patient histories, vital statistics, and other medical record information, including test results.
Interview patients and measure vital signs, weight, and height.
Prepare and administer medications as directed by a physician and within the permitted scope.
Collect, log, and prepare blood, tissue, or other laboratory specimens for testing.
Provide authorized prescription and drug refill information to pharmacies as directed by the provider.
Explain treatment procedures, medications, diets, and physician instructions to patients.
Clean and sterilize instruments and dispose of contaminated supplies.
Perform routine laboratory tests and sample analyses.
Perform general office duties, including answering telephones, taking dictation, and completing insurance forms.
Complete skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.