Medical Assistant - Palmetto Greenville Urology

Bon Secours Mercy Health•Greenville, SC

About The Position

The Medical Assistant is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with quality standards. Under the provider’s direction, the Medical Assistant helps address the patient’s chief complaint by collecting measurements such as respirations, blood pressure, pulse oximetry, height, weight, and temperature. The role documents patient and family needs, participates in planning and implementing patient care, and may administer ordered medications within the Medical Assisting scope and applicable state guidelines. The position also supports clinical and administrative operations, prepares patients for physician examinations, recognizes and reports significant changes in patient condition, and maintains skills in line with departmental competency guidelines. Additional related duties may be assigned by a supervisor, subject to reasonable accommodation.

Requirements

High school diploma or GED.
Enrollment in an approved Medical Assistant program within 30 days of employment.
Obtain active Medical Assisting certification within 12 months of the start date from an accepted certifying organization. NCMA and NRCMA certifications are not accepted in South Carolina; ABR-OE is also not accepted there.
BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
Strong oral and written communication skills.
Ability to work collaboratively with patients, families, and teams in a high-volume environment.
Knowledge of medical terminology.
Attention to detail.
Ability to multitask.
Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

Completion of an externship or clinical lab training.
One year of recent Medical Assisting experience.
BLS Basic Life Support certification at hire for BSMH.

Responsibilities

Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
Collect patient data and report significant changes in condition to the provider.
Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
Demonstrate standards of excellence in interactions with internal and external customers.
Maintain clinical and administrative skills according to departmental competency guidelines and operational needs.
Show patients to examination rooms and prepare them for the physician.
Record patients’ medical histories, vital statistics, and information such as test results in medical records.
Interview patients to obtain medical information and measure vital signs, weight, and height.
Prepare and administer medications as directed by a physician.
Collect blood, tissue, or other laboratory specimens; log specimens and prepare them for testing.
Provide authorized prescription and drug refill information to pharmacies as directed by a provider.
Explain treatment procedures, medications, diets, or physician instructions to patients.
Clean and sterilize instruments and dispose of contaminated supplies.
Perform routine laboratory tests and sample analyses.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Complete skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.