Medical Assistant - Pulmonary - Float

Trinity Health•Albany, NY

3d•Onsite

About The Position

The Medical Assistant supports nurses and physicians in providing quality medical care in a pulmonary office, floating between the Albany and Troy offices three days per week. Travel pay is included. The schedule is Monday through Friday during office hours. The role includes direct patient-care support, clinical and administrative tasks, maintaining exam rooms and supplies, and helping ensure a positive patient experience. The Medical Assistant follows established procedures, protects patient confidentiality, complies with HIPAA and the Patient Centered Medical Home care delivery model, completes mandatory training, and works cooperatively with the care team. Medical assistant certification must be obtained and maintained according to the organization's certification policy.

Requirements

High school diploma or equivalency.
At least 10 months of work and/or clinical training experience in the healthcare field.
Proficiency in obtaining manual vital signs.
Experience using an electronic health record system.
Commitment to confidentiality and respect.
Ability to obtain and record patient data, including prior health history, family history, allergies, current medications, current complaints, and health screening questionnaires.
Knowledge of basic anatomy and medical terminology.
Experience assisting physicians, nurses, or other healthcare providers with clinical tasks and procedures.
Ability to provide patients with information related to their health and wellness.
Ability to obtain and maintain medical assistant certification according to the certification policy.

Nice To Haves

Graduate of a Medical Assistant Training Program.
National Medical Assistant Certification: CMA, CCMA, or RMA.

Responsibilities

Escort patients to exam rooms, take appropriate vital signs, and document health information in the electronic medical record.
Respond appropriately to patient concerns and notify physicians when patients need physician intervention.
Complete referrals and obtain pre-authorizations for diagnostic testing.
Follow protocols for collecting and delivering specimens.
Participate in required meetings and practice huddles.
Complete incoming patient forms and scan them into the electronic medical record when applicable.
Use Universal Precautions and follow procedures for blood or other body-fluid exposure; document exposure incidents according to policy.
Keep patient exam rooms stocked and clean, and follow office protocols for ordering and stocking supplies.
Perform office testing when appropriately trained and within scope of practice; handle medical waste appropriately.
Provide educational materials to patients and provide patients with an electronic copy of their medical record.
When applicable, perform front-end revenue-cycle functions, including scheduling and registration, check-in, check-out, charge entry and claims, and end-of-day processes.
Perform general duties including document processing, scanning, and inbox monitoring.
Comply with the Patient Centered Medical Home care delivery model and complete mandatory training.
Maintain patient confidentiality and adhere to HIPAA regulations.
Work cooperatively with team members and communicate respectfully and effectively with providers, clinical staff, colleagues, managers, and others.
Adhere to the St Peter’s Health Partners Medical Associates Code of Conduct.
Obtain and maintain medical assistant certification according to policy.
Cross-cover other areas as needed.