Medical Assistant - Pulmonary

PACT and PACT MSO•Guilford, CT

4d•Onsite

About The Position

PACT MSO, a Management Service Organization supporting physician groups, is seeking a Medical Assistant for its new Pulmonary Group. The position is primarily based in Guilford and rotates to the Orange office as needed; travel between the two office locations is required. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with some overtime expected. Duties include clinical and administrative support for patient care, providers, and office operations. Annual flu vaccination proof is required for all employees.

Requirements

High school diploma or GED.
Completion of a medical assisting program.
At least 2 years of experience in a medical setting.
Excellent computer skills, including experience using an electronic medical record.
Excellent verbal and written communication skills.
Strong attention to detail and quality of work.
Excellent judgment and organizational skills, with the ability to multitask.
Demonstrated experience working autonomously in previous positions.
Proof of annual flu vaccination.
Ability to travel between the Guilford and Orange office locations.

Nice To Haves

Sleep experience.
Epic experience.
Pulmonary Medical Assistant experience.
Experience supporting providers in telehealth environments, with a strong understanding of technology platforms and the full lifecycle of the patient visit.

Responsibilities

Check patients in and out according to standard operating procedures.
Escort patients to examination rooms and complete patient intake through the EHR workflow, including collecting and charting patient histories, performing screenings, checking vital signs, and reconciling medications.
Perform or assist with procedures requested by the provider.
Review schedules, organize patient flow, and prepare for patient visits.
Conduct recalls related to patient visits.
Maintain medical waste and launder patient linens and apparel.
Maintain resuscitation equipment.
Document patient-related telephone communications in the EHR.
Triage patient calls, including physician calls and physician-to-physician communications.
Coordinate physician schedules by making and rescheduling appointments.
Manage schedule utilization, cancellations, and wait lists.
Schedule tests, procedures, and laboratory appointments; obtain authorization when a test or procedure is scheduled within 24–48 hours.
Call patients with results and enter follow-up actions or recalls in the EHR.
Educate patients about test and procedure preparation, facility directions, and contact information.
Complete assignments and projects delegated by management.
Maintain inventory levels in examination rooms by ordering, receiving, and restocking supplies.
Communicate with patients when an office visit is required before prescription refills can be completed.
Complete FMLA and short-term disability forms.