Medical Assistant Pulmonary

Banner Health•Phoenix, AZ

2d•Onsite

About The Position

The Medical Assistant works alongside providers and healthcare professionals in a patient-focused pulmonary clinic, assisting clinicians and nursing staff in providing and evaluating direct patient care. The role uses specialized knowledge, judgment, and skills to support an excellent patient experience and works under the direct supervision of providers. The position is based at BUMG Arcadia Specialties in Phoenix, Arizona, and is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. Uncertified Medical Assistants may be considered if they provide proof of completing a formal Medical Assistant education program; they must obtain national certification within 12 months of their hire date. Banner Health states that it invests in employee training, education, and career development.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of an approved medical assistant training program as defined by state regulations.
Active Medical Assistant certification, such as RMA, CMA, CCMA, or NCMA, with the applicable current professional membership proof specified in the posting.
BLS certification.
Strong computer skills, including the ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized manner.
Uncertified applicants considered with proof of completion of a formal Medical Assistant education program must obtain national certification within 12 months of hire.
For employees in the listed Banner behavioral health settings serving children: an Arizona Fingerprint Clearance Card is required at hire and must be maintained throughout employment; an Arizona Criminal History Affidavit must be signed upon hire.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance and managed care operations.
Experience with EMR and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by recording vital signs, symptoms, other measurements, chief complaints, and pain scores as appropriate; report changes in patient condition to the clinician.
Assist providers with examinations and minor in-office procedures, including blood pressure measurements, respiration and heart rate/pulse documentation, temperature checks, phlebotomy, ear irrigation, and EKGs; act as a chaperone when needed and use universal precautions and personal protective equipment.
Prioritize patient flow through the clinical process.
Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests; communicate test results to patients and serve as a resource to clinicians.
Administer medications in accordance with established policies and procedures or as directed, when applicable.
Provide clerical support for patient notifications and documentation, maintaining complete medical records and supplying accurate, timely information needed for billing.
Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
Perform basic equipment maintenance and coordinate repairs as needed.
Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications or equipment and recalls.
Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training, as needed or directed.
Interact with staff, physicians, patients, families, external healthcare contacts, agencies, and physician offices; prioritize information from multiple sources to support patients and families through changes in health status.