Medical Assistant (Phlebotomist)

Patient First•Virginia Beach, VA

About The Position

The Medical Assistant (Phlebotomist) locates and prepares patients for examinations and treatment, obtains vital signs, triages patients, assesses their condition, and communicates relevant information to Nurses and Physicians. The role uses an electronic medical record system, performs phlebotomy and assigned laboratory duties, assists clinical staff with patient care, and maintains clinical supplies, instruments, equipment, and treatment areas. The position also includes administrative and operational duties such as ordering supplies as directed, completing checklists and Policy Manager tasks, maintaining laundry, attending scheduled staff meetings, and following established policies and instructions from clinical leadership. The Medical Assistant is expected to provide friendly, professional service, support teamwork, and remain available to help with patient care or center operations as needed. Work may be assigned at any center in response to staffing or center emergencies or a reduction of work.

Requirements

  • Must be at least 18 years old.
  • Minimum typing experience.
  • High school graduate or equivalent.
  • Ability to hear pages, bells, and the phone system.
  • Ability to sit, stand, and walk for long periods, possibly 4 to 7 hours at a time.
  • Ability to lift up to 50 pounds.
  • Ability to attend scheduled CPR classes and code drills.
  • Ability to prioritize and multitask.

Nice To Haves

  • At least one year of clinical experience in a hospital or physician’s office is preferred.

Responsibilities

  • Locate patients and obtain accurate vital signs using visual and auditory measures.
  • Triage patients, assess their medical condition, and prepare them for physicals and medical treatment by Physicians and Nurses.
  • Understand and use the electronic medical record system.
  • Order laboratory, x-ray, and medical supplies as directed.
  • Notify the Nurse and/or Physician when a patient is ready for examination, communicate symptoms, and relay questions about laboratory or x-ray needs.
  • Assist Nurses and Physicians with patient treatment and care.
  • Respond respectfully and promptly to requests from Physicians and Nurses.
  • Perform assigned laboratory duties and phlebotomy procedures.
  • Sterilize and set up instruments; receive and store supplies; and restock treatment rooms as needed.
  • Report to the Charge Nurse before leaving at the end of the shift.
  • Follow ancillary guidelines and established policies and procedures.
  • Maintain cleanliness of the treatment area, complete biological cleanup according to OSHA guidelines, and perform other maintenance assignments as directed.
  • Wash, dry, fold, and restock laundry, and maintain the cleanliness of the washing machine and dryer lint trap.
  • Attend staff meetings scheduled by the Nurse Supervisor or DMS.
  • Operate, use, and maintain medical and office equipment as trained.
  • Complete assigned checklists and Policy Manager tasks within the assigned shift.
  • Remain available to assist as needed, including when breaks or mealtimes are interrupted for patient care or center operations.
  • Foster teamwork and a positive, professional atmosphere, and provide warm, friendly service in all interactions.
  • Perform other duties as assigned.
  • Work at any center when required due to a staffing or center emergency or reduction of work.

Benefits

  • Health, dental, and vision insurance for employees and dependents.
  • Disability, life, and long-term care insurance.
  • Employee Assistance Program.
  • Flexible Spending accounts.
  • 401(k) retirement plan with employer match.
  • Paid Annual Leave.
  • Volunteer Time Off Pay.
  • Bereavement Leave.
  • Emergency Leave Bank.
  • Overtime pay.
  • Holiday pay and double-time compensation for holidays worked.
  • Discounted medical treatment at Patient First locations for employees and immediate family.
  • Recruitment bonus.
  • Patient Care Performance bonus for center employees.
  • Weekend bonus for center employees.
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