Medical Assistant - Service Center Surgery

Trinity Health

2d

About The Position

Trinity Health IHA Medical Group is seeking a compassionate and motivated Medical Assistant III to support providers in delivering patient care. The role works directly with patients, assists with clinical procedures, supports care coordination, and contributes to a positive healthcare experience. The Medical Assistant III assists with complex patient care issues, serves as a preceptor for medical assistants, updates procedure manuals and manages workflows, and functions as a system superuser.

The position also involves collecting and documenting patient histories, vital signs, and health information; assisting providers with examinations, procedures, testing, and specimen collection; administering medications and performing diagnostic testing as directed; communicating test results and provider instructions to patients; educating patients and families; coordinating care; and supporting quality improvement and disease management initiatives.

Requirements

• High school diploma or GED.
• Successful completion of an accredited or approved medical assistant program and externship, medical assistant internship, EMT program, paramedic program, or certified athletic trainer program.
• Valid CPR certification.
• At least 3 years of experience working as a credentialed medical assistant, with skills and education required from the MA II role.
• For MA-Credentialed I: certification as a medical assistant through an approved certifying agency, including AAMA (CMA), AMT (RMA), NCCT (NCMA), NHA (CCMA), NAHP (NRCMA), or AMCA (CMAC).
• If credentialed, maintain current medical assistant recertification continuing education units.

Responsibilities

• Assist providers with more complex patient care issues.
• Serve as a preceptor for new and existing medical assistants.
• Update procedure manuals and create and manage workflows.
• Function as a system superuser.
• Collect and document patient histories, vital signs, and health information.
• Assist providers with exams, procedures, testing, and specimen collection.
• Administer medications and perform diagnostic testing as directed.
• Communicate test results and provider instructions to patients.
• Provide patient and family education.
• Coordinate care and serve as a liaison between patients and providers.
• Support quality improvement initiatives and disease management programs.

Benefits

• Day-one benefits with no waiting period for eligible team members.
• Competitive pay.
• Medical, dental, and vision coverage.
• Opportunities for professional growth, development, and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED