About The Position

The Primary Care Patient Care Medical Assistant works under the direction of the primary care operations team and directly with Mercy Primary Care Providers. The role supports safe, timely, effective, efficient, equitable, and patient-centered care, partnering with patients, providers, and other clinical care team members to drive quality outcomes. Duties are performed in a manner consistent with Mercy’s mission, values, and Service Standards. This is a full-time, 40-hour-per-week position at Mercy Clinic Primary Care in Columbia, Illinois. The posting describes both the Primary Care Assistant–Medical Assistant and Primary Care–Certified Medical Assistant qualification pathways.

Requirements

  • High school diploma or GED.
  • For the Primary Care Assistant–Medical Assistant pathway, BLS certification must be obtained within 90 days of hire.
  • For the Primary Care–Certified Medical Assistant pathway, active Medical Assistant certification or registration (RMA, CCMA, or CMA) is required.
  • For the Primary Care–Certified Medical Assistant pathway, BLS certification must be obtained within 90 days of hire.

Nice To Haves

  • Six months of clinical healthcare experience, preferably in a primary care office.

Responsibilities

  • Support primary care providers by coordinating patient care and ensuring a positive patient experience.
  • Room patients; obtain vital signs; complete intake, medication reconciliation, and Epic documentation.
  • Perform in-office testing, administer injections and vaccines, and assist with procedures.
  • Support preventive care through screenings, care-gap closure, referrals, and follow-up scheduling.
  • Assist with orders, prior authorizations, inventory, and general clinic operations.

Benefits

  • Medical, dental, and vision coverage through United Healthcare, starting day one.
  • Up to 34 days of annual paid time off, including holidays, vacation, personal time, and short-term illness.
  • Paid parental leave.
  • 401(k) with employer match.
  • Tuition reimbursement up to $2,000 per year for continuing education.
  • Dependent Care FSA contribution of $100 per month for eligible participants.
  • Paid volunteer time.
  • Free parking.
  • Career growth opportunities.
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