Support Staff: Medical Assistant

Get Well Urgent Care Corporation•Westland, MI

155d

About The Position

The Medical Assistant (MA) supports providers and clinic operations in a fast-paced urgent care environment. The role assists with patient care, testing, procedures, documentation, and clinic workflow while helping provide professional, compassionate, quality care and a positive patient experience. The MA escorts patients to exam rooms; obtains and documents vital signs and patient information; assists providers with examinations, procedures, and treatments; performs delegated point-of-care testing and clinical duties; and documents care in the EMR. The role also helps maintain safe, clean, stocked, and organized clinical areas and supports clinic operations, including opening and closing duties. Flexible availability is required throughout employment. Depending on the clinic location, shifts may include afternoons, evenings, weekends, or hours at clinics operating until midnight. Part-time employees must be available for at least three shifts per week; the position is not contingent or as-needed. Duties may be modified based on operational and business needs.

Requirements

High school diploma or equivalent required.
Current BLS/CPR certification required or must be obtained prior to hire.
Strong multitasking, communication, and organizational skills.
Ability to work efficiently in a fast-paced environment.
Flexible availability throughout employment, including afternoons, evenings, weekends, and/or shifts based on clinic location.

Nice To Haves

Medical Assistant certification is preferred, unless mandated by state law.
Previous urgent care or clinical experience is preferred.

Responsibilities

Escort patients to exam rooms and obtain and document vital signs, medical history, medications, allergies, and chief complaints.
Assist providers with examinations, procedures, treatments, and patient care.
Perform delegated point-of-care testing, including COVID-19, influenza, strep, urinalysis, pregnancy, and glucose testing, as well as specimen collection and other clinical duties.
Administer injections and vaccines and perform EKGs, wound care, splinting, ear lavages, and other procedures within scope of practice and training.
Assist with X-ray workflow and patient positioning as permitted by clinic policy and state regulations.
Accurately document patient information, testing, procedures, and treatments in the EMR system.
Ensure consent forms and other required documentation are completed appropriately.
Follow HIPAA, OSHA, infection control, and clinic safety standards.
Maintain cleanliness, organization, stocking, and readiness of exam rooms and clinical areas.
Complete clinic logs, cleaning tasks, inventory checks, and other assigned operational responsibilities.
Assist with clinic opening and closing duties and support high-volume clinic operations as needed.
Communicate professionally and effectively with providers, leadership, coworkers, and patients.