Medical Assistant - QuickCare Otsego/Kalamazoo - Full-Time 36 hours per week (Three 12-hour shifts)

Bronson Healthcare•Kalamazoo, MI

2d•Onsite

About The Position

Working under a provider’s direction, the Medical Assistant provides general nursing functions for the practice. The role includes recording vital signs and immunizations, performing initial patient assessments, obtaining concise patient histories, and providing clinical information and support to providers. The Medical Assistant processes and posts information to patient charts, educates patients and families about medications, treatments, care, and referrals, and demonstrates competencies specific to the population served when providing direct patient care. The position is full-time, with a listed schedule of 36 hours per week across three 12-hour day shifts. The posting also lists 40 scheduled weekly hours. The work is based at the Kalamazoo and Otsego medical office locations.

Requirements

High school diploma or GED.
Meet at least one of the following: successful completion of an accredited medical assistant program; CMA, CCMA, or RMA certification; or eligibility to take the CMA or RMA exam, with certification obtained within six months of hire. A vocational coordinator determines exam eligibility.
BLS certification required within 90 days of hire or transfer.
Knowledge of clinical skills required for Medical Assistant certification or registration.
Effective problem-solving and prioritization skills.
Excellent interpersonal skills and the ability to handle information confidentially.
Ability to communicate clearly and effectively with patients, doctors, and other staff.
Ability to maintain patient confidentiality.
Ability to work independently and as an integral member of a team of healthcare professionals.
Personal computer skills and ability to input and retrieve data from the organization’s computerized systems.
Excellent verbal and communication skills.
Ability to maintain positive customer service.
Ability to establish effective working relationships with physicians, office staff, and employees in a team environment.
Able to sustain alertness and concentration during interactive, repetitive, or detailed work, including personal computer or CRT use.
Able to stand or walk considerably, regularly lift lightweight objects of 20 pounds or less, and assist with heavier tasks such as lifting and moving patients; the role also requires assuming minor straining or fatiguing positions and performing some fatiguing physical motions.

Nice To Haves

EMR experience is highly desirable.

Responsibilities

Prepare patients for examinations, including assessments, histories, vital signs, medication reconciliation, and routine hearing, vision, or other testing.
Document pertinent information in patient charts and maintain documentation standards; review charts before appointments to ensure requests and documents are in place.
Administer treatments as requested by the physician.
Obtain specimens for urine testing, phlebotomy, and other purposes.
Perform laboratory tests as directed by the physician.
Set up and assist physicians with procedures, including laceration repair and pap/pelvic procedures.
Schedule outside tests or procedures, such as x-rays or MRIs, in other departments or facilities.
Prepare patients for tests and procedures by providing appropriate instructions.
Coordinate admissions and referrals, and call in prescriptions.
Stock examination rooms and conduct daily inventory of supplies; report items that need to be ordered.
Assist with appointment scheduling in the EMR system as required.
Screen calls and determine urgency, need for appointments, or whether phone advice is sufficient.
Assist with completing patient forms, such as Workers’ Compensation and disability forms.
Attend staff, educational, or other meetings as required.
Perform other related duties assigned by nurses, the practice manager, or a physician.
Record vital signs and immunizations, conduct initial patient assessments, obtain patient histories, and provide clinical support to providers.
Educate patients and families about medications, treatments, care, and referrals.