Medical Assistant - QuickCare Otsego/Kalamazoo - Full-Time 36 hours per week (Three 12-hour shifts)

Bronson Healthcare Group•Otsego, MN

1d•Onsite

About The Position

Working under a provider’s direction, the Medical Assistant provides general nursing functions for the practice. The role records vital signs and immunizations, performs initial patient assessments, obtains patient histories, and provides clinical information and support to providers. It processes and posts information to patient charts and educates patients and families about medications, treatments, care, and referrals. Employees providing direct patient care must demonstrate competencies specific to the population served. The position is based at Bronson QuickCare locations in Kalamazoo and Otsego. The posting describes a full-time, 12-hour day shift and lists 40 scheduled weekly hours, while the title specifies 36 hours per week across three 12-hour shifts.

Requirements

High school diploma or GED.
Meet one of the following: successful completion of an accredited medical assistant program; CMA, CCMA, or RMA certification; or eligibility to take the CMA/RMA examination, with certification obtained within six months of hire. The Vocational Coordinator determines eligibility requirements for CMA or RMA within six months.
BLS certification within 90 days of hire or transfer.
Knowledge of clinical skills required for medical assistant certification or registration.
Effective problem-solving and prioritization skills.
Excellent interpersonal, verbal, and communication skills; ability to communicate clearly and effectively with patients, doctors, and other staff.
Ability to handle information confidentially and maintain patient confidentiality.
Ability to work independently and as an integral member of a team of healthcare professionals.
Personal computer skills; ability to enter and retrieve data from the organization’s computerized systems.
Ability to maintain positive customer service and establish effective working relationships with physicians, office staff, and employees.
Ability to sustain alertness and concentration during repetitive or detailed work and computer or CRT use, which occurs 40–70% of the time.
Ability to stand or walk considerably, regularly lift objects weighing 20 pounds or less, assist with heavier tasks such as moving patients, and perform some fatiguing physical motions and positions.

Nice To Haves

EMR experience is highly desirable.

Responsibilities

Prepare patients for examinations by performing assessments, obtaining histories and vital signs, reconciling medications, and conducting routine hearing, vision, or other testing.
Document pertinent information in patient charts, maintain documentation standards, and review charts before appointments to ensure requested items and documents are in place.
Administer treatments as requested by the physician.
Obtain specimens for urine testing, phlebotomy, and other purposes, and perform laboratory tests as directed by the physician.
Set up and assist physicians with procedures, including laceration repair and pap/pelvic procedures.
Schedule outside tests or procedures in other facility departments, such as x-ray or MRI, and prepare patients by providing appropriate instructions.
Coordinate admissions and referrals and call in prescriptions.
Stock examination rooms and conduct daily supply inventory, reporting items that need to be ordered.
Assist with scheduling appointments in the EMR system as required.
Screen calls and determine their urgency, whether an appointment is necessary, or whether phone advice is sufficient.
Assist with completing patient forms, including workers’ compensation and disability forms.
Attend staff, educational, or other meetings as required.
Perform other related duties assigned by nurses, the practice manager, or a physician.