Medical Assistant - Pediatrics/Family Practice

Best Care•Omaha, NE

3d•Onsite

About The Position

The Medical Assistant - Pediatrics/Family Practice role at Nebraska Methodist Health System focuses on providing exceptional care to the communities served and employees. This position assists physicians in daily activities, including preparing patients for examination, performing phlebotomy and injections, assisting with medication, laboratory, and radiology orders, scheduling diagnostic tests, and managing phone calls. The culture at Nebraska Methodist Health System, known as 'The Meaning of Care,' emphasizes compassion, going above and beyond for patients, and making a real difference in the community. The organization offers competitive pay, excellent benefits, and a supportive work environment.

Requirements

Completion of an approved Medical Assistant Program required. Program must include an externship/preceptorship in a clinical setting OR must have 6 months of current experience working in the capacity of a medical assistant.
Currently enrolled in a nursing program with half of nursing courses completed required. Transcripts must be provided indicating classes have been passed.
Knowledge of medical terminology and procedures required.
Skill to effectively manage time and prioritize tasks.
Skill to proficiently type information into the computer to capture or detail information quickly.
Ability to provide caring patient care services when talking with patients and their family members.
Ability to critically listen to questions from patients and information from providers to convey information effectively.
Ability to anticipate, recognize, and resolve problems before they occur and avoid bigger problems in the future.
Ability to problem solve during several daily activities which includes the ability to be flexible.
Ability to learn and proficiently navigate through computer programs that contain patient information.
Strong verbal communication skills for positive interaction with providers, staff and patients required.
Able to follow written and verbal instructions/directions required.
Health Insurance Portability and Accountability Act (HIPAA) understanding.

Nice To Haves

6 months previous medical assistant experience preferred.
Current American Heart Association or American Red Cross Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.
Medication Aide Registry (MAR or MAR.40) required within 2 months of hire date.

Responsibilities

Registers patients for appointments by collecting and verifying patient demographics, insurance information, and other essential information to ensure accurate information is maintained for each patient.
Greets, directs, and assists patients with questions to facilitate patient care in prompt and polite manner.
Answers telephone to schedule appointments, take messages, direct calls to appropriate personnel, and handle other patient matters to ensure excellent customer service is provided within a timely manner and according to policies and procedures.
Prepares records for office visits by reviewing EMR (Electronic Medical Record)/chart contents to accelerate patient care.
Handles insurance inquires by answering questions, assisting with referrals, and completing appropriate paperwork to ensure exam charges are submitted to insurance within a timely manner.
Processes and distributes written communication and documents (forms, letters, mail) accurately.
Provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the “Population Specific Criteria.”
Translates medical related information, issues, and concerns between the medical staff and the patient.