Medical Assistant - Pediatrics/Family Practice

Nebraska Methodist Hospital•Omaha, NE

1d•Onsite

About The Position

This Medical Assistant position in Pediatrics/Family Practice at Methodist Physicians Clinic - South focuses on providing exceptional care to patients. The role involves assisting physicians in daily activities, preparing patients for examination, performing phlebotomy and injections, assisting with medication and laboratory orders, scheduling diagnostic tests, and managing phone calls. Nebraska Methodist Health System emphasizes a culture of 'The Meaning of Care,' valuing employees and making a difference in the community. The position offers competitive pay, excellent benefits, and a great work environment.

Requirements

Completion of an approved Medical Assistant Program required. Program must include an externship/preceptorship in a clinical setting OR must have 6 months of current experience working in the capacity of a medical assistant.
Currently enrolled in a nursing program with half of nursing courses completed required. Transcripts must be provided indicating classes have been passed.
Current American Heart Association or American Red Cross Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.
Medication Aide Registry (MAR or MAR.40) required within 2 months of hire date.
Knowledge of medical terminology and procedures required.
Skill to effectively manage time and prioritize tasks.
Skill to proficiently type information into the computer to capture or detail information quickly.
Ability to provide caring patient care services when talking with patients and their family members.
Ability to critically listen to questions from patients and information from providers to convey information effectively.
Ability to anticipate, recognize, and resolve problems before they occur and avoid bigger problems in the future.
Ability to problem solve during several daily activities which includes the ability to be flexible.
Ability to learn and proficiently navigate through computer programs that contain patient information.
Strong verbal communication skills for positive interaction with providers, staff and patients required.
Able to follow written and verbal instructions/directions required.
Health Insurance Portability and Accountability Act (HIPAA) understanding.

Nice To Haves

6 months previous medical assistant experience preferred.

Responsibilities

Documents all lab, procedures, and appointments on tracking forms and follows up on missed appointments and procedures.
Assists Health Coaches by working patient lists and scheduling appointments as directed.
Provides patient and family education to ensure adequate knowledge/awareness and recommends appropriate community resources as needed.
Performs telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions.
Maintains work areas to ensure healthy environmental conditions by cleaning and organizing equipment and rooms.
Handles prescription renewals/inquiries to facilitate patient care by discussing questions with provider and relaying information to pharmacy.
Provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment.
Prepares exam rooms and equipment to facilitate treatment and examination of patients by setting up instruments/equipment and stocking supplies.
Prepares patient for provider exam by reviewing medical records, weighing patient, checking vital signs, performing medication reconciliation and obtaining information relevant to patient care.
Assists providers to facilitate patient treatment by retrieving tests and medical records and obtaining lab work as directed.
Dispenses medications at the direction of a provider to patients.
Assists and/or performs phlebotomy with proper labeling and handling of specimens, accurately completes requisitions, and collects specimens according to standard procedures/protocols and performing and documenting quality control activities.
Ensures accuracy of order entry and completes appropriate documentation without error.
Assists providers to facilitate patient treatment by ordering and scheduling tests as directed.
Answers phone calls according to protocol.
Returns phone messages according to protocol.
Provides test results according to protocol.
Accurately completes pharmacy requests.