About The Position

This position provides assistive care to patients, facilitates efficient delivery of care, supports licensed staff, and performs basic healthcare tasks within the employee’s scope of practice and state law. It also supports clerical functions as a multi-skilled auxiliary worker. The role may involve accessing and administering medications within scope of practice. The position is with University of Utah Health, an organization focused on patient care, research, and education. The University of Utah is a Level 1 Trauma Center with five hospitals and eleven clinics. The role may require rotating schedules, including variable hours, weekends, nights, and holidays, to support a 24/7 health system. Regular, reliable, and punctual attendance during assigned shifts is an essential function.

Requirements

  • Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient care environment.
  • Ability to perform the essential functions of the job.
  • Demonstrated phlebotomy skills.
  • Demonstrated human relations and effective communication skills.
  • Demonstrated proficiency in the specific clinic's specialty skills within six weeks of hire; specialty skills may not be performed until basic competency testing is completed.
  • Ability to withstand being on one's feet for long periods and to move and lift patients and reach for and handle equipment.
  • Obtain a current RQI Healthcare Provider eCredential through the University of Utah Health RQI system within 30 days of hire.
  • Hold one of the following current credentials: Registered Medical Assistant (RMA) through AMT; NRCMA—Medical Assistant through the National Association for Health Professionals; National Certified Medical Assistant (NCMA) through NCCT; Clinical Medical Assistant Certification through NHA; ABR-OE (Assessment-Based Recognition in Order Entry) through AAMA; Certified Medical Assistant (CMA) through AAMA; Utah State Paramedic credential; or Advanced EMT certification with the State of Utah.
  • Meet additional license requirements as determined by the hiring department.
  • Be able to meet the stated physical requirements with or without an accommodation.

Responsibilities

  • Prepare patients for examinations and diagnostic procedures, including recording vital signs and responses to standardized medical history questions.
  • Report observed patient concerns and changes in condition to licensed staff.
  • Perform CLIA-waived laboratory tests and report results to appropriate personnel.
  • Perform additional clinical skills, including suture removal, straight catheterization, and injections.
  • Chaperone healthcare providers during examinations and assist with procedures.
  • Monitor and clean examination rooms, unit areas, and equipment; report outdated supplies, stock levels, and repair needs; and restock items as needed.
  • Answer telephones, forward messages, and schedule appointments, procedures, and diagnostic tests under the direction of licensed staff.
  • Perform clerical tasks, including filing patient medical information, locating and compiling charts, obtaining outside medical records, and entering billing charges.
  • Complete mandatory education on infection prevention and control, safety, CPR, equipment use, and procedures.
  • Perform patient phlebotomies after specialized training, in accordance with clinic procedures and physician orders.
  • Apply leads and monitors for diagnostic procedures such as EKG and ultrasound under direct supervision of licensed personnel.
  • Assist with inpatient and family education by providing educational materials and general health information.
  • Assist with patient transportation to ancillary departments or inpatient units as directed by licensed staff.
  • Provide instruction in Basic Life Support requirements when applicable.
  • Perform IV access when applicable.
  • Perform other duties based on department assignment.
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