About The Position

University of Utah Health seeks a patient-focused Medical Assistant to provide assistive care and help ensure efficient patient care delivery. The role supports licensed staff in providing basic healthcare, performs direct patient care within the employee’s scope of practice and applicable state law, and completes clerical work as a multi-skilled auxiliary worker. The position is based at the Farmington Health Center and is full-time. The employee may be required to access and administer medications within their scope of practice. The role requires availability for rotating schedules, potentially including variable hours, weekends, nights, and holidays, based on operational and patient-care needs in a 24/7 health system. Regular, reliable, and punctual attendance is essential. The employee must demonstrate proficiency in the clinic’s specialty skills within six weeks of hire; specialty skills may be performed only after completing basic competency testing. The department assesses new employees’ skills, identifies gaps, and coordinates further education.

Requirements

  • Verifiable completion of one of the following: a state-approved EMT course; one year of Medical Assistant experience in an ambulatory care clinic or other healthcare setting; a Medical Assisting education program; or the University Hospital Medical Assistant certification program.
  • Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system, to be obtained within 30 days of hire.
  • Additional licenses as determined by the hiring department.
  • Availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient-care environment.
  • Ability to perform the essential functions of the job.
  • Demonstrated human relations and effective communication skills.
  • Ability to demonstrate proficiency in the clinic’s specialty skills within six weeks of hire, after completing basic competency testing.
  • Ability to withstand prolonged periods on one’s feet and to move and lift patients and reach for and handle equipment.
  • Ability to meet the position’s physical demands with or without accommodation, including working conditions that may exert up to 50 pounds and may consistently involve lifting, carrying, pushing, pulling, or otherwise moving patients or objects.

Responsibilities

  • Prepare patients for examinations and diagnostic procedures, including recording vital signs and responses to standardized medical history questions.
  • Report observed patient concerns and changes in condition to licensed staff.
  • Perform department-identified CLIA-waived laboratory tests and report results to appropriate personnel.
  • Perform additional clinical skills such as suture removal, straight catheterization, and intramuscular, subcutaneous, and intradermal injections.
  • Chaperone healthcare providers during examinations as requested and assist with procedures.
  • Monitor and clean assigned examination rooms, unit areas, and equipment; report outdated supplies, stock levels, and equipment repair needs; and restock items as needed.
  • Answer telephones, forward messages, and schedule appointments, procedures, and diagnostic tests under licensed staff direction.
  • Perform routine clerical functions, including filing patient information, locating and compiling charts, obtaining medical records from other providers, and entering billing charges.
  • Attend and complete mandatory education covering infection prevention and control, safety, CPR, equipment use, and procedures in accordance with hospital and department policies.
  • May perform phlebotomy after specialized training and in accordance with clinic procedures and physician orders.
  • May apply leads and monitors for diagnostic procedures such as EKG and ultrasound under direct supervision of licensed personnel.
  • May assist with inpatient and family education by providing educational materials and general health information.
  • May help transport patients to ancillary departments or inpatient units as directed by licensed staff.
  • May provide instruction on Basic Life Support requirements.
  • May perform IV access and other duties based on department assignment.
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