Medical Assistant - MA, EMT, AEMT - Neurology - Full Time

University of Utah Health•Salt Lake City, UT

About The Position

This position provides assistive care to patients, facilitates efficient delivery of patient care, supports licensed staff, and assists with basic healthcare under their direction. It also performs clerical functions as a multi-skilled auxiliary worker. The role provides direct patient care and may access and administer medications within the employee’s scope of practice and according to state law. University of Utah Health is a patient-focused organization dedicated to health and well-being through patient care, research, and education. The University of Utah is a Level 1 Trauma Center, nationally recognized for academic research, quality standards, and patient experience. Its five hospitals and eleven clinics provide comprehensive services and medical advancement. The position may involve rotating schedules, variable hours, weekends, nights, and holidays to meet staffing and patient-care demands in a 24/7 health system. Regular, reliable, and punctual attendance during assigned shifts is essential.

Requirements

  • Obtain a current RQI Healthcare Provider eCredential through the University of Utah Health RQI system within 30 days of hire.
  • Verifiable completion of one of the following: a state-approved EMT course; one year of Medical Assistant experience in an ambulatory care clinic or other healthcare setting; a Medical Assisting education program; or the University Hospital Medical Assistant certification program.
  • Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient-care environment.
  • Ability to perform the essential functions of the job.
  • Demonstrated phlebotomy skills.
  • Demonstrated human relations and effective communication skills.
  • Demonstrated proficiency in the specific clinic’s specialty skills within six weeks of hire; specialty skills may not be performed until basic competency testing is complete.
  • Ability to tolerate extended periods on one’s feet and to move and lift patients and reach for and handle equipment.
  • Ability to meet the physical and working-condition requirements with or without an accommodation, including demands that may involve exerting up to 50 pounds and regularly lifting, carrying, pushing, pulling, or otherwise moving patients or objects.
  • Ability to work around potential exposure to infectious diseases, contaminated bodily fluids, blood, used needles, and other contaminants; the role may also involve prisoners or behavioral-health patients.

Responsibilities

  • Prepare patients for examinations and diagnostic procedures, including recording vital signs and responses to standardized medical history questions.
  • Report observed patient concerns and changes in condition to licensed staff.
  • Perform department-designated CLIA-waived laboratory tests and report results to appropriate personnel.
  • Perform additional clinical skills such as suture removal, straight catheterization, and intramuscular, subcutaneous, and intradermal injections.
  • Chaperone healthcare providers during examinations when requested and assist with procedures.
  • Monitor and clean examination rooms, unit areas, and equipment; report outdated supplies, stock levels, and necessary equipment repairs, and restock items as needed.
  • Answer telephones, forward messages, and schedule appointments, procedures, and diagnostic tests under the direction of licensed staff.
  • Perform clerical tasks, including filing patient medical information, locating and compiling charts, obtaining records from other providers, and entering billing charges.
  • Complete mandatory education on topics such as infection prevention and control, safety, CPR, equipment use, and procedures.
  • Perform patient phlebotomies after specialized training, in accordance with clinic procedures and physician orders.
  • Apply leads and monitors for diagnostic procedures such as EKG and ultrasound under direct supervision of licensed personnel.
  • Assist with inpatient and family education by providing educational materials and general health information.
  • Assist with patient transportation to ancillary departments or inpatient units as directed by licensed staff.
  • Instruct in Basic Life Support requirements when assigned.
  • Perform IV access when assigned.
  • Perform other duties based on department assignment.
  • Maintain regular, reliable, and punctual attendance during assigned shifts.
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