MEDICAL ASSISTANT (Senior Family Service Aide) - Range 9 / AMEA

Municipality of Anchorage•Anchorage, AK

8d•Onsite

About The Position

The Medical Assistant (Senior Family Service Aide) works in the Anchorage Health Department’s Reproductive Health Clinic. The position supports client access and clinic operations by providing customer service, triaging appointments and referrals, monitoring client flow, maintaining records, collecting data, and assisting nurse clinicians with clients and laboratory duties as needed. Scribe duties include entering information into the electronic medical record during client visits and helping obtain electronic consent forms. The role also performs office clerical functions, including client registration and scheduling. The position is represented by the Anchorage Municipal Employee Association (AMEA). Work is Monday through Friday, 8:00 a.m. to 5:00 p.m., at 825 L Street. Remote work may be considered after successful completion of probation, at management’s discretion and with department-head approval; not all positions are eligible. Anchorage Health Department employees may be called to participate in emergency response and recovery operations, including training exercises through the Crisis Health Action Team and the municipal Emergency Operations Center.

Requirements

High school diploma, GED, or equivalent.
At least 18 months of experience in a health and/or social services work environment.
Valid State of Alaska Driver’s License with a satisfactory driving record at time of hire.
American Red Cross First Aid Certification and American Red Cross CPR certification, or equivalent, at time of hire.
Satisfactory completion of a national criminal background investigation is a condition of employment.
Legally authorized to work and accept employment in the United States; the Municipality of Anchorage does not provide visa sponsorship.
Required certifications and licenses must remain current for the duration of employment.

Nice To Haves

Certified Medical Assistant certification.
Phlebotomist certification.

Responsibilities

Foster and facilitate good customer service for the Reproductive Health Clinic.
Professionally triage client appointments and referrals.
Monitor client flow to support client efficiency.
Maintain records and process data collection.
Assist nurse clinicians with clients and perform laboratory duties as needed.
Enter data for clinicians in the electronic medical record during client visits.
Assist with obtaining electronic consent forms.
Perform office clerical functions, including registering and scheduling clients.
Perform other duties as assigned.
Participate in Anchorage Health Department emergency response training and, when called, emergency operations responses and recovery.