Medical Assistant

SENT Management Services LLC • Roseville, CA

11d • $23 - $25

About The Position

Responsible for assisting providers with patient care, clerical, environmental and organizational tasks. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic. Works under direction of more senior clinical staff to learn and develop skills. Escalates issues to Clinical trainer or Clinical Coordinator.

Requirements

• High School degree or GED
• Successful completion of Medical Assistant coursework or 2 years medical office experience
• Current BCLS (Basic Critical Life Support) certification
• Skill in performing tasks required and appropriate use of instruments and equipment
• Appropriate grammar and scribing skills
• Understanding of patient education needs and ability to provide education
• Time management
• Good judgment and decision making
• Knowledge of healthcare field and medical specialty
• Knowledge of specific assisting tasks related to particular medical specialty
• Knowledge of information that must be conveyed to patients and families
• Knowledge of current aseptic and sterile techniques
• Ability to learn and retain information regarding patient care procedures
• Ability to project a pleasant and professional image
• Ability to assess, plan, prioritize and complete delegated tasks
• Ability to demonstrate compassion and caring in dealing with others
• Ability to coordinate patient care with team members and other appropriate departments
• Minimum one (1) year experience in computerized appointment scheduling.
• Computer competency: Ability to type 40 wpm, use standard office equipment and be computer literate.
• Interpersonal: Client oriented. Actively participates in the development of a healthy work environment. Uses interpersonal skills to establish and maintain healthy interpersonal relations, which include functional trust, positive feedback, and constructive criticism. Good communication skills: oral and written.
• Critical Thinking: Above average ability to handle multiple simultaneous tasks and phone calls while maintaining a professional courteous demeanor. Must be able to handle patient confrontations in a positive manner. Ability to handle emergency situations and have the ability to develop triage skills. Above average ability to problem solve, solution and detail oriented.

Nice To Haves

• Bachelor’s degree
• Bilingual: English/Spanish
• EPIC knowledge
• Two years medical clerical experience
• Good communication and language skills

Responsibilities

• Greet patients, take medical histories, and explain procedures.
• Measure and record vital signs like blood pressure, heart rate, temperature, and respiration rate.
• Assist physicians during examinations and procedures.
• Sterilize medical instruments and maintain exam room sanitation.
• Schedule patient appointments, manage phone lines and faxes, check in-basket messages
• Update and maintain electronic health records (EHR) and patient files.
• Work cohesively with other back-office staff, train/shadow as needed
• Other duties as assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED