Medical Assistant - Northwest Urgent Care - Float 1

Community Health Systems • Tucson, AZ

5d • Onsite

About The Position

The Medical Assistant supports urgent care providers by delivering patient-centered clinical and administrative support in a fast-paced, walk-in setting. The role includes preparing patients for examinations, taking vital signs, obtaining and documenting medical histories in the electronic medical record, assisting with clinical procedures, collecting and processing specimens, administering medications and non-intravenous injections within the scope of certification, and providing provider-directed follow-up instructions. The Medical Assistant maintains exam rooms and equipment, assists with administrative tasks and patient flow, and adheres to HIPAA, OSHA, CLIA, infection-control, privacy, and facility standards. The role may require travel among the Harrison, Madera, and Houghton urgent care clinics to meet staffing and patient-care needs. The clinics operate seven days a week from 7 a.m. to 7 p.m., with 12-hour shifts available; the position requires the ability to work 12-hour shifts, including some weekends and holidays.

Requirements

• 1–2 years of experience working as a Medical Assistant in a healthcare setting.
• Certified Medical Assistant (CMA) certification from AAMA or Registered Medical Assistant (RMA) certification from American Medical Technologists.
• Basic Life Support (BCLS) certification.
• Ability to work effectively in a fast-paced, walk-in urgent care environment.
• Basic understanding of clinical procedures, vital-sign collection, and medical terminology.
• Excellent communication and interpersonal skills, with a positive, proactive approach to patient care and collaboration.
• Strong attention to detail and ability to multitask.
• Proficiency in navigating EMR systems or willingness to learn.
• Authorization to work in the United States for an employer; the position is not eligible for immigration sponsorship now or in the future.

Nice To Haves

• 1–2 years of experience in a clinical, urgent care, or ambulatory care setting.

Responsibilities

• Prepare exam rooms and assist with patient rooming, including collecting vital signs, medical histories, and reasons for visit, and documenting information in the EMR.
• Prepare patients for examinations, procedures, and diagnostic testing; assist providers during treatment and procedures; and ensure patients are comfortable and informed.
• Anticipate provider needs and ensure necessary supplies and equipment are available.
• Collect and process blood, urine, and oral-swab specimens under supervision and according to facility protocols.
• Provide provider-directed instructions for follow-up care and diagnostic testing.
• Administer medications and non-intravenous intramuscular, subcutaneous, and intradermal injections as directed by a provider and within certification scope.
• Keep exam rooms clean and stocked, and sanitize basic equipment between patient visits.
• Perform basic clinical, aseptic, and laboratory procedures to support patient care.
• Perform administrative tasks such as check-in, registration, and patient documentation as needed.
• Monitor patient flow and collaborate with the care team to support efficient care and reduce wait times.
• Respond to basic patient questions and direct more complex inquiries to the provider or appropriate staff member.
• Follow infection-control protocols, privacy standards, and facility policies.
• Travel to other urgent care locations as required to support staffing and operational needs.
• Work 12-hour shifts, including some weekends and holidays.
• Maintain regular and reliable attendance and comply with all policies and standards.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, and life insurance coverage.
• Generous paid time off and extended illness benefits.
• 401(k) with company match.
• Career development, learning opportunities, and advancement pathways.
• Licensure and certification reimbursement for eligible roles.
• Student loan assistance for eligible roles.
• Employee rewards and recognition programs.
• Voluntary options including pet insurance, identity protection, and legal insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed