Medical Assistant - Northwest Urgent Care - Float 1

Community Health Systems Professional Services Corporation•Tucson, AZ

6d•Onsite

About The Position

The Medical Assistant supports urgent care providers by delivering high-quality, patient-centered clinical and administrative support in a fast-paced, walk-in setting. The role performs routine clinical tasks, including preparing patients for examinations, taking vital signs, assisting with procedures, collecting specimens, administering medications, and splinting. It also documents patient histories in the electronic medical record (EMR) and maintains compliance with HIPAA, OSHA, and CLIA standards. The Medical Assistant supports operational efficiency through administrative work and quality assurance, and may travel between urgent care clinics to meet staffing and patient-care needs. This float position serves the Harrison, Madera, and Houghton clinics in Tucson, Arizona. Clinic hours of operation are 7 a.m. to 7 p.m., seven days per week; 12-hour shifts are available. The role requires the ability to work 12-hour shifts, including some weekends and holidays.

Requirements

1–2 years of experience working as a Medical Assistant in a healthcare setting.
Certified Medical Assistant (CMA) credential from AAMA or Registered Medical Assistant (RMA) credential from American Medical Technologists.
Basic Life Support (BCLS) certification.
Ability to work effectively in a fast-paced, walk-in urgent care environment.
Basic understanding of clinical procedures, vital-sign collection, and medical terminology.
Excellent communication and interpersonal skills, with a positive, proactive approach to patient care and collaboration.
Strong attention to detail and ability to multitask.
Proficiency navigating EMR systems or willingness to learn.
Ability to work 12-hour shifts, including some weekends and holidays.
Must be authorized to work in the U.S. for an employer; immigration sponsorship is not available now or in the future.

Nice To Haves

1–2 years of experience in a clinical, urgent care, or ambulatory care setting.

Responsibilities

Prepare exam rooms and assist with patient rooming, including taking vital signs, obtaining medical histories and reasons for visits, and documenting information in the EMR.
Prepare patients for examinations, procedures, and diagnostic testing; assist providers during treatment and help ensure patients are comfortable and informed.
Anticipate provider needs during examinations and procedures and ensure necessary supplies and equipment are available.
Assist with collecting and processing blood, urine, and oral-swab specimens under supervision and according to facility protocols.
Provide patients with provider-directed instructions for follow-up care or diagnostic testing.
Administer medications and non-intravenous injections, including intramuscular, subcutaneous, and intradermal injections, as directed by providers and within the scope of certification.
Keep exam rooms clean and stocked, sanitize basic equipment between visits, and perform basic clinical, aseptic, and laboratory procedures.
Perform administrative support tasks, including check-in, registration, and patient documentation, as needed.
Monitor patient flow and collaborate with the care team to support efficient care delivery and reduce wait times.
Respond to basic patient questions and relay more complex inquiries to providers or appropriate staff.
Follow infection-control protocols, privacy standards, facility policies, and applicable standards.
Travel to other urgent care locations as required to support staffing and operational needs.
Maintain regular and reliable attendance and perform other duties as assigned.