Medical Assistant (MA) - Ortho

Denver Health and Hospital Authority•Denver, CO

18h

About The Position

Denver Health is recruiting a mission-driven Medical Assistant to join its Orthopedics Specialty Clinic. Under general supervision, the Medical Assistant supports providers with back-office clinical duties, assists with patient care and procedures, performs medication administration and scheduling tasks, and supports nurses with clinical clerical work. The role helps maintain smooth patient and work flow in the clinic. The Medical Assistant takes vital signs and basic patient histories, identifies abnormal findings, and promptly communicates patient concerns or changes in condition to a provider or registered nurse. The role prepares patients and rooms for examinations and treatments, assists with examinations, cast or splint applications and minor procedures, and may perform phlebotomy and laboratory procedures after demonstrating competency. Additional duties include documentation, referrals, appointment coordination, test-result follow-up, maintaining medical records and confidentiality, and preparing, sterilizing, and restocking clinical equipment and supplies. The position follows safety and infection-control policies, participates in performance reviews and competency assessments, and works toward goals agreed upon with the manager. Denver Health describes itself as a mission-driven, integrated academic healthcare system and an equal opportunity employer.

Requirements

Complete a clinical Medical Assistant training program resulting in a diploma or Certified Clinical Medical Assistant (CCMA), or hold a registered apprentice program certificate; alternatively, completion of an accredited Licensed Practical Nursing program with an active LPN license.
Complete a 160-hour externship or have six months of direct patient-care experience in an outpatient setting.
Hold BLS/CPR certification from the American Heart Association or American Red Cross.
Knowledge of medical office practice and examination, diagnostic, and treatment-room procedures.
Knowledge of and ability to use medical equipment and instruments to administer patient care.
Knowledge of common safety hazards and precautions needed to establish a safe work environment.
Skill in assisting with a variety of treatments as directed, taking vital signs, maintaining records, and recording test results.
Ability to establish and maintain effective working relationships with patients, employees, physicians, and the public.
Ability to maintain quality-control standards, respond calmly and effectively in emergencies, and interpret, adapt, and apply guidelines and procedures.
Ability to communicate clearly and learn and become proficient in electronic health record documentation.
Ability to use equipment and technology safely to provide patient care after completing applicable training and competency requirements.

Nice To Haves

Bilingual skills.

Responsibilities

Take vital signs and collect basic historical patient data accurately and efficiently; identify abnormal findings and communicate patient concerns or significant health changes to a provider or RN.
Assist providers with procedure setup, including aseptic and sterile techniques; administer medications and immunizations safely; obtain EKGs, order tests as directed, and schedule specialty and follow-up appointments as directed.
Prepare patients for examinations and assist with examinations, cast or splint applications, minor procedures, and other medically related tasks within the employee’s scope of knowledge.
Coordinate clerical information needed for patient care, including referrals, appointments, faxing pertinent medical information, maintaining medical records and confidentiality, arranging tests and treatments, providing routine treatment instructions with a provider or RN, and following up on test results and patients.
Escort patients from reception to exam rooms and communicate information about extended waits or appointment delays.
Document accurately and appropriately in the patient medical record.
Report changes in patient condition to the appropriate healthcare provider in a timely manner.
Prepare exam and treatment rooms and maintain clinical and office supplies and equipment, including sterilizing equipment and restocking rooms.
Maintain a safe environment by following safety and infection-control practices and helping identify safety and infection-control issues.
Participate in performance appraisals, competency reviews, peer review, and constructive feedback; work toward goals jointly established with the manager.
May perform phlebotomy and laboratory procedures after competency is verified, while maintaining safe collection and processing of specimens.

Benefits

Paid time off starting at 28 days per year, inclusive of vacation, personal/sick time, and seven holidays.
100% paid parental leave for up to six weeks.
Immediate eligibility for retirement plans with employer contributions up to 9.5%.
Medical, dental, and vision plans, plus employer-paid disability and life insurance.
Well-being programs, including an on-site employee fitness center and the RESTORE Center.
Free RTD EcoPass for public transportation.
Childcare discount programs and discounts on brands, travel, and other offerings.
Tuition reimbursement and assistance.
Education, coaching, and professional development through the Workforce Development Center.
Career advancement pathways, a professional clinical advancement program, and shared governance.
Public Service Loan Forgiveness eligibility, free student-loan coaching, and assistance navigating the PSLF program.
Eligibility for National Health Service Corps and Colorado Health Service Corps programs.