Medical Assistant (MA) - Ortho

Denver Health•Denver, CO

1d•$21 - $26

About The Position

Denver Health is recruiting a mission-driven Medical Assistant to join its orthopedic specialty clinic. Under general supervision, the Medical Assistant supports providers with back-office duties and provides nursing support, including assistance with invasive procedures, medication administration, appointment and registration scheduling, and clinical clerical functions. The role helps maintain efficient patient and clinic flow. The Medical Assistant collects vital signs and basic patient history, identifies abnormal findings, and communicates concerns or changes in patient status to providers or RNs. The position prepares patients and rooms for examinations and procedures, assists with exams and cast or splint applications, administers medications and immunizations within scope, obtains EKGs, and schedules specialty and follow-up appointments as directed. It also supports referrals, records, test arrangements, treatment instructions, results, and follow-up while maintaining confidentiality and accurate documentation. The role maintains clinical supplies and equipment, including sterilization and restocking, and follows safety and infection-control practices. Phlebotomy and laboratory procedures may be performed after competency is verified. The employee participates in performance appraisal, competency reviews, and peer review, and works toward goals established with the manager.

Requirements

Completion of a clinical Medical Assistant training program resulting in a diploma, Certified Clinical Medical Assistant (CCMA) credential, or registered apprentice program certificate; alternatively, completion of an accredited Licensed Practical Nursing program with an active LPN license.
Completion of a 160-hour externship or six months of direct patient-care experience in an outpatient setting.
Current BLS-Basic Life Support (BLS/CPR) certification from the American Heart Association or American Red Cross.
Knowledge of medical office practice and examination, diagnostic, and treatment-room procedures.
Knowledge of and ability to use medical equipment and instruments to administer patient care.
Knowledge of common safety hazards and precautions for maintaining a safe work environment.
Skill in assisting with treatments, taking vital signs, maintaining records, and recording test results.
Ability to establish and maintain effective working relationships with patients, employees, physicians, and the public.
Ability to maintain quality-control standards and react calmly and effectively in emergencies.
Ability to interpret, adapt, and apply guidelines and procedures, and communicate clearly.
Ability to learn and become proficient in electronic health record documentation.
Ability to use equipment and technology safely for patient care after completing applicable training and competency requirements.

Nice To Haves

Bilingual skills.

Responsibilities

Take vital signs and basic historical patient data, identify abnormal findings, and communicate patient concerns or significant changes to a provider or RN.
Assist providers with procedure setup using aseptic and sterile techniques; administer medications and immunizations within scope; obtain EKGs and order tests as directed; and schedule specialty and follow-up appointments.
Prepare patients for examinations and assist with examinations, cast or splint applications, minor procedures, and other tasks within the employee's scope of knowledge.
Coordinate clerical information needed for patient care, including referrals, appointments, faxing medical information, maintaining records and confidentiality, arranging tests and treatments, providing routine treatment instructions with a provider or RN, and supporting test-result follow-up.
Escort patients from reception to exam rooms and communicate extended waits or appointment delays.
Document accurately and appropriately in patient medical records.
Report changes in patient condition to the appropriate healthcare provider in a timely manner.
Prepare exam and treatment rooms and maintain clinical and office supplies and equipment, including sterilizing equipment and restocking rooms.
Maintain a safe environment by following safety and infection-control practices and helping identify related issues.
Participate in routine performance appraisal, provide and accept constructive feedback, incorporate feedback into practice, complete required competency reviews, work toward jointly set goals, and participate in peer review.
Perform phlebotomy and laboratory procedures when applicable competency has been verified, and safely collect and process laboratory specimens.

Benefits

Paid time off starting at 28 days per year, including vacation, personal/sick time, and seven holidays.
100% paid parental leave for up to six weeks.
Immediate eligibility for retirement plans with employer contributions up to 9.5%.
Medical, dental, and vision plans, plus employer-paid disability and life insurance.
Well-being programs, including an on-site employee fitness center and the RESTORE Center.
Free RTD EcoPass for public transportation.
Childcare discount programs and discounts or perks on brands and travel.
Tuition reimbursement and assistance.
Education, coaching, and professional development through the Workforce Development Center, supporting internal career growth and advancement pathways.
Professional clinical advancement program and shared governance.
Public Service Loan Forgiveness-eligible employer, with free student loan coaching and assistance navigating the program.
National Health Service Corps and Colorado Health Service Corps eligibility.