Medical Assistant - Eugene

OnePeak Medical Office & Corporate•Eugene, OR

2d•Onsite

About The Position

OnePeak Medical is seeking a Medical Assistant to support designated providers with administrative tasks and patient care while helping maintain high patient satisfaction through exceptional service. The role supports the company’s focus on accessible, integrated, root-cause medicine. The Medical Assistant assists with provider inboxes, prescription refills and faxes; rooms patients and completes intake procedures; prepares and maintains rooms and equipment; supports chart preparation and documentation; and uses the Electronic Health Record (EHR) and Electronic Practice Management (EPM) systems according to standardized protocols. The position also includes patient education, scheduling support, callbacks, and prompt responses to patient portal inquiries. The Medical Assistant may cross-train in laboratory, phlebotomy, and front desk duties as needed, attend scheduled meetings and trainings, and travel to other clinics to meet business needs. Driving a personal vehicle may be required. The role requires compliance with HIPAA and OSHA regulations and company policies, and may include additional responsibilities in support of OnePeak Medical.

Requirements

High school diploma or equivalent.
Current BLS and/or CPR/AED certification.
Excellent time management, multitasking, prioritization, and workload organization skills.
Effective written and oral communication with patients, staff, and providers.
Excellent customer service and teamwork skills, with a welcoming and positive attitude.
Problem-solving and conflict-resolution skills for addressing patient concerns.
Good judgment and the ability to make timely, sound decisions.
Strong interpersonal skills and professionalism.
Ability to listen attentively and welcome constructive feedback.
Ability to thrive in a fast-paced environment.
Ability to move supplies up to 25 lbs and lift equipment up to 25 lbs.
Standing and walking 50% of the time; typing and sitting 50% of the time.

Nice To Haves

Recent medical assistant experience; a minimum of 6 months is strongly preferred.
Certified Medical Assistant (CMA) certification is strongly preferred.
Certified Phlebotomist Technician (CPT) certification is strongly preferred.
Embody OnePeak values: Teamwork, Informed, Respect, Balance, and Excellence.
Accountability for delivering high-quality, timely, and cost-effective results.
Confidence and the ability to inspire and motivate oneself and others.
A continuous improvement mindset.

Responsibilities

Serve as a Medical Assistant for designated provider(s).
Assist providers with their inboxes and manage prescription refills and faxes.
Room patients and follow rooming and intake procedures.
Prepare, stock, clean, and maintain examination and treatment rooms and equipment.
Prepare patient charts, incorporate outside lab results and visit notes, and ensure lab reports and diagnostic test results are collected.
Contribute to patient chart documentation.
Perform duties in EHR and EPM systems in accordance with standardized protocols.
Deliver patient education and accompany patients to the front office for scheduling.
Handle callbacks and respond promptly to patient portal tasks and inquiries.
Cross-train in clinic areas such as laboratory, phlebotomy, and front desk duties as needed and able.
Attend and complete scheduled department and clinical meetings and trainings.
Adhere to and enforce HIPAA and OSHA laws and regulations.
Follow company policies and procedures.
Perform additional responsibilities as required in support of OnePeak Medical.
Demonstrate flexibility to meet business needs, including potential travel to other clinics; driving a personal vehicle may be required.