Medical Assistant - VIM - Tarzana

Cedars-Sinai•Los Angeles, CA

6d•$25 - $34•Onsite

About The Position

The Medical Assistant is a member of the patient care team and supports positive patient relations, clear telephone communication, and accurate verification of patient information and visit purpose. The role prepares patients for examination by performing preliminary physical tests, taking vital signs, and reporting patient history summaries. The Medical Assistant is trained to schedule appointments and performs routine duties related to maintaining current patient demographic and insurance information. The position also supports patient-care flow, clinic operations, quality assurance, infection prevention, and department standard work. The role is with the Cedars-Sinai Medical Network at VIM in Tarzana.

Requirements

High school diploma or GED.
Diploma in Medical Assisting from an accredited educational program and/or Medical Assistant certification from a Board-approved Medical Assistant organization.
Basic Life Support (BLS) certification from the American Heart Association (AHA).

Nice To Haves

Two years of experience working as a Medical Assistant in an outpatient clinical or medical office setting is preferred.

Responsibilities

Greet patients, take appropriate vital signs, review current medications, and record information in the medical record.
Assist with tracking and monitoring department-specific data.
Explain policies, procedures, or services to patients using clinical or administrative knowledge within scope of practice.
Manage patient-care flow and assist with monitoring CS-Link message pools and standard work.
Set up examination and procedure rooms based on patient visit needs.
Monitor inventory in clinical areas according to standard work.
Clean and reprocess equipment and supplies according to standard work and department guidelines.
Address patient, physician, and staff concerns and escalate them as appropriate.
Assist with quality assurance measures for suites, including recording quality-control testing on designated equipment.
Direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
Monitor personal workflow to identify opportunities for improvement.
Participate in daily huddles and staff meetings.
Adhere to infection-prevention standards, department policies, and guidelines.
Serve as a chaperone when needed after completing required Chaperone Training.
Communicate with patients by telephone and verify patient information and visit purpose.
Prepare patients for examination by performing preliminary physical tests and reporting patient history summaries.
Schedule appointments and maintain current patient demographic and insurance information.