Medical Assistant - Phoenix

UnitedHealth Group•Phoenix, AZ

10h•Onsite

About The Position

Elevate Mental Health, part of the Optum family of businesses, is seeking a Medical Assistant to join our Phoenix team. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Behavioral Care Team, you’ll be an integral part of our vision to make healthcare better for everyone. As a Medical Assistant, you will perform various office and clinical duties to keep our healthcare practice running efficiently. You will work directly with psychiatry staff to maintain patient records, triage calls, record patient requests for refills, and concerns for physician review in our EHR systems. Medical Assistants also assist with front desk duties such as checking patients in and out, collecting consent forms, and identifying patients.

Requirements

High School Diploma or equivalent (GED)
Current Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Experience working with computers for professional communication and medical documentation - Excel, Outlook, Athena RMS (or other EHRs)

Nice To Haves

3+ years of experience working in a medical office
Experience working in a behavioral health practice

Responsibilities

Maintain a positive public relations image with peers, patients, and visitors by presenting a positive, helpful attitude
Gather data relevant to the patient's age group and individual needs
Obtain and record: vital signs, weight, medication profile, allergies, chief complaint, signature/initials where appropriate before appointment with the clinician
Perform lab services as needed: venipuncture, injection administration, drug screen processing, and specimen collection
Receive and document telephone messages and record requests in the EHR system
Confirm scheduled appointments and follow up on missed appointments