Medical Assistant (MA) - Webb Family Clinic

Denver Health and Hospital Authority•Denver, CO

About The Position

Denver Health is recruiting a mission-driven Medical Assistant for Webb Family Clinic. Under general supervision, the Medical Assistant supports providers with back-office duties and nursing support, including invasive procedures, medication administration, appointment and registration scheduling, and clinical clerical functions. The role helps ensure smooth clinic workflow and patient flow. The Medical Assistant takes vital signs and basic patient history, identifies abnormal findings, communicates patient concerns or changes in health status to the provider or RN, prepares patients and rooms for examinations and procedures, assists with examinations and treatments, administers medications and immunizations, obtains EKGs, and arranges tests and follow-up care as directed. The role also documents in medical records, coordinates referrals and other patient-care information, maintains confidentiality, and supports safe, orderly clinical operations. The position is regular and works days. Compensation is $21.00–$26.26 per hour. Denver Health describes itself as a mission-driven, integrated academic healthcare system and an equal opportunity employer. Applicants for safety-sensitive positions must pass a pre-employment drug test after a conditional offer.

Requirements

Complete a clinical Medical Assistant training program resulting in a diploma, hold a Certified Clinical Medical Assistant (CCMA) credential, or hold a registered apprentice program certificate; alternatively, complete an accredited Licensed Practical Nursing program and hold an active LPN license.
Complete a 160-hour externship or have 6 months of direct patient-care experience in an outpatient setting.
Hold BLS/CPR certification from the American Heart Association or American Red Cross.
Knowledge of medical office practice and examination, diagnostic, and treatment room procedures.
Knowledge of and ability to use medical equipment and instruments to administer patient care.
Knowledge of common safety hazards and precautions necessary to establish a safe work environment.
Skill in assisting with treatments, taking vital signs, maintaining records, and recording test results.
Ability to establish and maintain effective working relationships with patients, employees, physicians, and the public.
Ability to maintain quality-control standards, react calmly and effectively in emergencies, and interpret, adapt, and apply guidelines and procedures.
Ability to communicate clearly and learn and become proficient in electronic health record documentation.
Ability to use equipment and technology safely for patient care after completing applicable training and competency requirements.

Nice To Haves

Bilingual skills preferred.

Responsibilities

Take vital signs and basic historical patient data accurately and efficiently; identify abnormal findings and communicate patient concerns or significant health-status changes to the provider or RN.
Assist providers with procedure setup, including aseptic and sterile techniques; safely administer medications and immunizations; obtain EKGs; order directed tests; and schedule specialty and follow-up appointments as directed.
Prepare patients for examinations and assist with examinations, cast or splint applications, minor procedures, and other medically related tasks within scope of knowledge.
Coordinate clerical information needed for patient care, including referrals, appointments, faxing pertinent medical information, maintaining medical records and confidentiality, arranging prescribed tests and treatments, providing routine treatment instructions with a provider or RN, and supporting test results and patient follow-up.
Escort patients from reception to exam rooms and communicate information about extended waits or appointment delays.
Document accurately and appropriately in patient medical records.
Report changes in patient condition promptly to the appropriate healthcare provider.
Prepare examination and treatment rooms with necessary instruments and supplies; maintain clinical and office supplies and equipment, including sterilizing and restocking rooms.
Maintain a safe environment by following safety and infection-control practices and helping identify safety and infection-control issues.
Participate in performance appraisals, competency reviews, goal setting, and peer review; accept and provide constructive feedback and incorporate feedback into practice.
May perform phlebotomy and laboratory procedures after competency is verified; maintain safe collection and processing of laboratory specimens.

Benefits

Paid time off starting at 28 days per year, including vacation, personal/sick time, and 7 holidays.
100% paid parental leave for up to 6 weeks.
Immediate eligibility for retirement plans with employer contributions up to 9.5%.
Medical, dental, and vision plans, plus employer-paid disability and life insurance.
Well-being programs, including an on-site employee fitness center at the Denver Health main campus and the RESTORE Center.
Free RTD EcoPass for public transportation.
Childcare discount programs and perks on brands, travel, and more.
Tuition reimbursement and assistance.
Education, coaching, and professional development through the Workforce Development Center, supporting internal career growth and advancement pathways.
Professional clinical advancement program and shared governance.
Public Service Loan Forgiveness-eligible employer, with free student loan coaching and assistance navigating the PSLF program.
Eligibility as a National Health Service Corps and Colorado Health Service Corps employer.