Medical Assistant (MA)- Float Pool 40 Hours

SEP Summit Medical Group•Erlanger, KY

About The Position

The Medical Assistant provides clinical support to physicians and mid-level providers, gives patients instructions as directed by providers, and supports business operations while complying with OSHA, CLIA, and HIPAA requirements. The role reports to the Workforce Support Manager and is a regular 40-hour scheduled position in the Float Pool. Clinical tasks may vary by practice and may include taking vital signs, assisting with exams and procedures, administering injections and immunizations, performing EKGs and laboratory procedures, collecting patient samples, and answering and triaging patient calls.

Requirements

High school diploma or GED.
Knowledge of Excel, Word, Outlook, and PowerPoint.
Must meet at least one of the following experience or training pathways: one year of experience as an MA, CNA, PCA, STNA, or SEH Clinical Care Tech; completion of an MA program including a hands-on MA externship; completion of a SEP internship; completion of EMT certification; or a degree in Health or Biological Sciences that includes hands-on clinical patient care activities, such as Athletic Trainer.

Nice To Haves

An approved credential, such as CCMA, CMA, RMA, ARMA, or EMT.

Responsibilities

Escort patients to exam rooms, interview them, measure vital signs, and document the information in their charts.
Document appropriate patient history in patient charts.
Give patients clear directions, address concerns about examinations, and document appropriately.
Prepare patients for examinations and assist providers during examinations.
Perform nursing procedures under provider supervision.
Provide patient instructions under the direction of providers.
Collect and prepare laboratory specimens and perform basic laboratory tests.
Prepare and administer medications as directed by providers.
Ensure patient chart information is complete and accurate.
Complete forms needed for the revenue cycle, including order verification or clarification, waivers for non-covered services, and encounter forms.
Maintain adequate supplies in exam rooms and at the workstation.
Clean and disinfect exam rooms; clean, maintain, and/or sterilize equipment and instruments.
Report malfunctioning equipment to the appropriate supervisor.
Comply with OSHA, CLIA, and HIPAA requirements.
Maintain logs and complete required checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and cold sterilization fluid changes.
Assist with patient requests.
Take telephone messages and provide feedback or answers to patient, provider, and pharmacy calls.
Triage and process messages from patients and front office staff for providers.
Complete referral processes, outpatient test scheduling, and precertification.
File and distribute patient information accurately and promptly.
Work with the Central Billing Office as needed to resolve patient issues.
Follow the Scribe policy when working as a scribe.
Perform other duties as assigned by the Clinical Coordinator or Practice Manager.
Depending on the practice, obtain vital signs; assist with exams and procedures; administer injections and immunizations; perform EKGs and other laboratory procedures; collect patient samples; and answer and triage patient phone calls and questions.