Medical Assistant- Full Time

Healthcare Outcomes Performance Company•Gilbert, AZ

About The Position

The Medical Assistant supports patient care by facilitating communication between patients and providers, preparing patients and exam rooms for visits, and completing clinical and administrative tasks. Responsibilities include rooming patients, obtaining and documenting vital signs, reviewing intake paperwork, accessing radiology images, removing dressings, setting up procedures, preparing injections, and entering information accurately in the EMR. The role also involves preparing electronic charts before clinic visits, checking for outstanding test results and relevant imaging or equipment needs, scanning clinical documents, printing schedules, managing provider EMR desktops, responding to voicemails, and helping patients receive provider-directed education. The Medical Assistant maintains clean, stocked exam rooms and a HIPAA-compliant workspace, assists with prescriptions and forms, supports company initiatives, and contributes to a positive patient experience.

Requirements

  • High school diploma or GED.
  • Graduation from an accredited Medical Assistant training program as defined by state regulations.
  • Active Medical Assistant certification, such as RMA with current AMT membership, CMA with current AAMA membership, CCMA with current NHA membership (tests administered after 7/1/2017 only), NCMA with current NCCT membership, or certification as permitted by state regulations.
  • BLS certification.
  • Experience with office medical procedures and treatments, and knowledge of insurance, managed care operations, EMR, and scheduling software.
  • Certification or additional training must meet meaningful-use requirements.
  • If substituting training and/or experience for the specified specialty experience, must have graduated from a formal training program within the last 12–18 months and hold a CMA certificate, or be grandfathered in as defined by state regulation.
  • Must pass the MA competency exam within the first six months of employment.

Nice To Haves

  • One to two years of experience in orthopedics, spine surgery, or pain management.
  • Two years of experience in an outpatient physical therapy clinic.
  • Experience with orthopedics.

Responsibilities

  • Facilitate communication between patients and providers by collecting and sharing pertinent information and acting on provider directives.
  • Prepare patients for provider visits, including rooming patients, obtaining and documenting vital signs, reviewing intake paperwork, pulling up radiology images, removing dressings, setting up procedures, preparing injections, and entering data accurately into the EMR.
  • Complete tasks associated with company initiatives, including PROs and Quality Payment Programs.
  • Maintain exam room standards by restocking rooms at the end of each clinic day and cleaning rooms and tables as needed and at the end of the day.
  • Monitor and replace biohazard and sharps containers as needed.
  • Assist providers with preparing prescriptions and completing medical and patient forms, including work release and FMLA forms.
  • Retrieve and respond to voicemails within 24 business hours and document actions in the EMR.
  • Prepare patient electronic charts before clinic visits, verify outstanding test results in the EMR, confirm patient appropriateness with the provider, and note imaging, DME, or casting needs before the visit.
  • Scan clinical documents into the EMR.
  • Print clinic schedules on the morning of the date of service.
  • Ensure patients receive education as indicated by the provider.
  • Manage assigned providers’ EMR desktops in a timely manner.
  • Act as PTO Buddy according to the clinic plan.
  • Create and promote a positive patient experience.
  • Maintain a HIPAA-compliant environment and a clean workspace.

Benefits

  • Competitive health and welfare benefits.
  • Monthly $43 stipend to use toward ancillary benefits.
  • HSA with qualifying HDHP plans and company match.
  • 401(k) plan after six months of service with company match; part-time employees are included.
  • 24/7 Employee Assistance Program.
  • Employee Appreciation Days.
  • Employee Wellness Events.
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