Medical Assistant (Full-time) Naperville,IL

PM Pediatric Care•Naperville, IL
•$17 - $27

About The Position

The Medical Assistant supports departmental functions aligned with PM Pediatrics’ mission, vision, and goals. In a pediatric urgent care setting, the role applies medical assisting skills and provides primary patient care according to individual patient needs and within the employee’s scope of practice under a physician’s direct supervision. The position maintains effective working relationships with patients and families, physicians, employees, volunteers, and vendors.

Requirements

  • High school diploma or GED.
  • Prior experience and/or education as a Medical Assistant.
  • Knowledge of EKG placement and processing in children.
  • Ability to obtain laboratory tests via nasal swab and venipuncture.
  • Professional and friendly demeanor.
  • Strong communication and organizational skills.
  • Prior pediatric experience.
  • Ability to multitask in a fast-paced environment.
  • Comfort with computers and Microsoft Office Suite.
  • Willingness to learn medical software.

Nice To Haves

  • Venipuncture experience.
  • Experience with medical records.

Responsibilities

  • Provide clinical and administrative support to providers, patients, and office operations.
  • Greet and register arriving patients.
  • Obtain medical histories, vital signs, and patient intake information.
  • Prepare patients for X-rays.
  • Perform and document routine laboratory tests, such as throat and urine cultures.
  • Irrigate wounds and assist with wound care.
  • Assist with laboratory quality-control testing.
  • Assist with patient care as part of the care team and within the scope of practice.
  • Keep exam rooms and the front reception area stocked with supplies.
  • Maintain order and cleanliness in the waiting room.
  • Follow standard safety practices and precautions.
  • Respond to emergencies involving patients in distress and notify the medical team.
  • Follow policies and procedures, and report needed changes to the management team.
  • Protect confidential patient-care information.
  • Take ownership of challenging requests and explore opportunities to add value to the role.
  • Assist patients with complaints and participate in service recovery when needed.
  • Perform other duties as needed, including applying splints and assisting nurses or providers with medical procedures.
  • Provide exceptional customer service.
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