Medical Assistant - Pediatric Gastroenterology - Warren Building - Warren Clinic

Saint Francis Health System

6d•Onsite

About The Position

The Medical Assistant supports providers in patient examinations, diagnostic procedures, treatments, and care coordination to facilitate effective patient care and satisfaction. The role also provides ancillary services and uses specialized knowledge or experience integral to the job. This is a full-time position in Pediatric Gastroenterology at the Warren Building, Warren Clinic, in Tulsa, Oklahoma. The position involves direct patient contact and coordination with healthcare professionals and internal and external customers. It requires independent judgment for minor decisions within established policies and protocols. This is identified as a safety-sensitive position under Oklahoma law; a positive marijuana test may be grounds for refusal to hire or discipline or discharge, even with a valid medical marijuana license.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant program, or one year of related clinical patient-care experience within the last five years in lieu of the program.
Effective interpersonal, written, and oral communication skills.
Demonstrated patient-care skills and PC skills.
Ability to organize and manage a multitask role.
Understanding of healthcare delivery processes in a medical office.

Nice To Haves

One year of related clinical patient-care experience within the last five years is preferred in lieu of completion of an approved Medical Assistant program.

Responsibilities

Greet patients and respond sensitively to their needs and condition.
Assess and document patients’ general condition, including chief complaint, vital signs, weight, medications, social history, symptoms, and interventions in the medical record.
Record services and diagnoses on encounter forms, requisitions, consent forms, and advance beneficiary notices.
Assist providers with examinations, procedures, and treatments according to established protocols.
Perform ancillary services, including venipuncture and X-rays, according to protocols.
Maintain medical records, including preparing charts and filing correspondence and test results.
Coordinate care by handling patient telephone messages, scheduling appointments, communicating prescription refill information, and tracking ordered or pending tests, procedures, and referrals.
Use the EMR and other computer applications according to policies and procedures.
Administer oral medications and intramuscular injections as directed by physician orders.
Determine eligibility and obtain authorization for services.
Schedule tests and appointments for referred services and track referrals.
Provide patient education as directed by the provider and promote patient wellness.
Use advanced clinical knowledge or experience to resolve patient questions and meet patient needs.
Participate in quality initiatives and safety functions.
Help identify and order needed supplies.
Remain informed about and comply with Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
Maintain exemplary patient satisfaction and participate as an engaged team member.