medical assistant/Phlebotomist

CVS Health•Sun City, AZ

8d•$19 - $35

About The Position

The Medical Assistant at Oak Street Health gathers necessary medical information to help providers make informed healthcare decisions. Medical Assistants are important members of Care Teams and report to the Practice Manager or Center Operations Specialist. The role calls for flexibility, energy, attention to detail, problem-solving, and relationship-building with Oak Street Health members. Medical Assistants collaborate with teammates to support a strong patient experience and clinical results by assisting with assessments, screenings, and routine diagnostic testing during appointments.

Requirements

State or national certification, as required by the state, or graduation from an accredited medical assistant course.
At least 1 year of experience as a medical assistant.
CPR or BLS certification.
Experience with electronic medical records.
Ability to quickly navigate and use multiple computer programs, including Gmail, MS Word or Google Docs, and Excel or Google Sheets.
Proficiency in non-English languages as required by the center's demographics.
US work authorization.
Problem-solving skills, professional accountability, and a flexible, positive attitude.
Strong communication skills and customer service orientation.

Nice To Haves

At least three years in a Medical Assistant role.
Successful mastery of the workflow in a previous Medical Assistant position.
Interest in expanded responsibilities, greater clinical experience, and making an impact on patients' lives.
At least 2 years of experience working with geriatric patients.
Phlebotomy Technician Certification.

Responsibilities

Maintain efficient patient flow by rooming patients promptly, taking vital signs, completing required screenings, and reviewing medications.
Inventory supplies and stock exam rooms.
Respond to patient requests for telephone support, including lab results and faxing records to specialists.
As permitted by state regulations, administer vaccinations and perform point-of-care tests, such as A1C, spirometry, EKGs, and blood draws for laboratory testing.
Import required documents into the electronic medical record by scanning or uploading PDFs.
Participate in care team meetings about patient care and clinic operations.
Process orders for durable medical equipment.
Request medical records from external providers as needed by the provider.
Conduct routine quality control checks as required, including infection control measures and checks of equipment and expired medications or supplies, and/or help maintain the center laboratory.
Perform other duties as assigned.