Medical Assistant - Personalized Care Lone Tree Family Practice

OnPoint Medical Group • Lone Tree, CO

2d • $21 - $27

About The Position

OnPoint Medical Group is a physician-led network committed to expanding access to high-quality, effective, and affordable healthcare. The Personalized Care Medical Assistant at Lone Tree Family Practice serves as a primary point of contact for Personalized Care Program members and provides a proactive, relationship-centered healthcare experience. The role anticipates patient needs, supports continuity of care, and contributes to patient satisfaction, engagement, and retention while assisting physicians with patient examinations and treatment. The position is scheduled five days per week, 40 hours per week.

The Medical Assistant welcomes and rooms patients, obtains histories and vital signs, maintains accurate electronic medical records, assists with examinations and treatments, and performs appropriate point-of-care testing. The role also supports preventive and chronic care follow-up, coordinates patient communications and outreach, maintains clinic rooms and required logs, and provides backup front office coverage. The position requires respectful, confidential, and timely interactions with patients, families, colleagues, providers, and others.

Candidates must have a high school diploma or GED, graduation from an accredited healthcare program such as Medical Assistant, CNA, LPN, or EMT—or equivalent work experience—and at least one year of Medical Assistant experience in family or internal medicine. State-guideline certifications and a current BLS card are required. Strong computer skills are required; EMR experience is preferred. A nationally recognized CMA certification is strongly preferred. Three years of family medicine or pediatrics experience and experience with the Athenahealth practice management system are preferred. The role has no supervisory responsibilities and includes physical activity such as standing, handling or feeling objects, reaching, communicating, and occasionally walking, sitting, stooping, kneeling, crouching, or crawling. It frequently involves lifting or moving up to 20 pounds and occasionally more than 25 pounds.

Requirements

• High school diploma or GED.
• Graduation from an accredited healthcare program, such as Medical Assistant, CNA, LPN, or EMT, or equivalent work experience.
• At least one year of Medical Assistant experience in family or internal medicine.
• Certifications maintained in accordance with state guidelines.
• Current BLS card.
• Strong computer skills.
• Ability to meet the stated physical demands, including frequently lifting or moving up to 20 pounds and occasionally lifting or moving more than 25 pounds.

Nice To Haves

• Nationally recognized Certified Medical Assistant (CMA) certification is strongly preferred.
• EMR experience preferred.
• Three years of experience in family medicine or pediatrics preferred.
• Experience with the Athenahealth practice management system preferred.

Responsibilities

• Welcome patients and complete intake by rooming them, obtaining medical history, and verifying patient information.
• Document a complete and accurate set of vital signs.
• Update applicable electronic medical record sections accurately and on time, including allergies, medications, vaccines, social history, and quality measures.
• Assist providers during examinations and treatments, and perform point-of-care testing appropriate to training, certification, skill level, and state regulations.
• Stock supplies and keep exam rooms and storage areas clean, organized, and ready for patient care.
• Clean and disinfect treatment rooms and maintain a safe, secure, and healthy work environment in accordance with standards, procedures, and legal requirements.
• Interact with patients, visitors, colleagues, and vendors in a service-oriented, attentive, cooperative, sensitive, and respectful manner.
• Respond promptly and professionally to patient calls, portal messages, emails, text communications, and voicemails during the workday.
• Perform pre-visit planning in accordance with standard operating procedures.
• Help address preventive care, chronic disease management, and health maintenance needs throughout the year.
• Monitor preventive care and quality measures and help patients schedule recommended screenings, immunizations, laboratory testing, and follow-up appointments before they become overdue.
• Conduct proactive outreach after specialist consultations, emergency department visits, hospital admissions, and hospital discharges to support continuity of care, answer questions, obtain records, and coordinate follow-up with the primary care physician.
• Maintain required logs and checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and other clinic requirements.
• Provide backup front office support as needed, including check-in, check-out, appointment scheduling, and answering phones.
• Follow HIPAA guidelines and protect patient information across internal and external systems.
• Communicate with awareness of surroundings, audience, confidentiality, and patient experience.
• Attend required trainings, meetings, and other work-related activities.
• Perform other duties as assigned to support the clinic and Personalized Care Program.
• Maintain certifications in accordance with state guidelines.

Benefits

• Health insurance plan options for the employee and dependents.
• Dental and vision coverage for the employee and qualified dependents.
• Company-paid life insurance.
• Voluntary short-term and long-term disability coverage options.
• AFLAC plans.
• Flexible spending account (FSA) options.
• Eligibility for 401(k) after six months of employment, with a 4% match that vests immediately.
• Paid time off earned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED