Medical Assistant - Personalized Care Lone Tree Family Practice

OnPoint Medical Group • Lone Tree, CO

2d

About The Position

The Personalized Care Medical Assistant serves as a primary point of contact for members of the Personalized Care Program, delivering proactive, personalized, relationship-centered care that supports patient satisfaction, engagement, retention, continuity of care, and improved health outcomes. The role also assists physicians with patient examinations and treatment. The position is scheduled five days per week for 40 hours per week.

Requirements

• High school diploma or GED.
• Graduation from an accredited healthcare program, such as Medical Assistant, CNA, LPN, or EMT, or equivalent work experience.
• Maintain certifications in accordance with state guidelines.
• At least one year of Medical Assistant experience in family or internal medicine.
• Current BLS card.
• Strong computer skills.
• Ability to deliver responsive, proactive, personalized care and anticipate patient needs.
• Ability to maintain accurate, complete, and timely medical records.
• Ability to communicate clearly, listen actively, and work empathetically and professionally with patients, families, colleagues, and providers in a fast-paced clinical environment.

Nice To Haves

• Nationally recognized Certified Medical Assistant (CMA) certification.
• Experience with an electronic medical record (EMR).
• Three years of experience in family medicine or pediatrics.
• Experience with the Athenahealth practice management system.

Responsibilities

• Welcome and room patients, obtain medical histories, and verify patient information.
• Document a complete and accurate set of vital signs.
• Update applicable electronic medical record sections accurately and promptly, including allergies, medications, vaccines, social history, and quality measures.
• Assist providers during examinations and treatments and perform point-of-care testing within training, certification, skill level, and state regulations.
• Stock supplies and keep examination rooms and storage areas clean, organized, and ready for patient care.
• Clean and disinfect treatment rooms and maintain a safe, secure, and healthy work environment according to applicable standards, procedures, and legal requirements.
• Interact with patients, visitors, colleagues, and vendors in a service-oriented, attentive, cooperative, sensitive, and respectful manner.
• Respond promptly and professionally to patient calls, portal messages, emails, texts, and voicemails throughout the working day.
• Perform pre-visit planning according to standard operating procedures.
• Help ensure preventive care, chronic disease management, and health maintenance needs are addressed throughout the year.
• Monitor preventive care and quality measures proactively and help patients schedule recommended screenings, immunizations, laboratory testing, and follow-up appointments before they become overdue.
• Conduct proactive outreach after specialist consultations, emergency department visits, hospital admissions, and hospital discharges to support continuity of care, answer questions, obtain records, and coordinate follow-up with the primary care physician.
• Maintain required logs and checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and other clinic requirements.
• Provide backup front-office support as needed, including check-in, check-out, appointment scheduling, and answering phones.
• Follow HIPAA guidelines and protect patient information across internal and external systems.
• Communicate with awareness of surroundings, audience, confidentiality, and patient experience.
• Attend required trainings, meetings, and other work-related activities.
• Perform other duties as assigned to support the clinic and Personalized Care Program.

Benefits

• Health insurance plan options for employees and dependents.
• Dental and vision coverage for employees and qualified dependents.
• Company-paid life insurance.
• Voluntary short-term and long-term disability coverage options.
• AFLAC plans.
• Flexible spending account (FSA) options.
• Eligibility for a 401(k) after six months of employment, with a 4% match that vests immediately.
• Paid time off earned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED