Administrative Assistant

Aston Carter•South Windsor, CT

3d•$18 - $18•Onsite

About The Position

This Medical Assistant role provides essential front-office support, including handling phones, verifying insurance, and delivering high-quality customer service in a patient-centered environment. The position is a 3–4 month maternity leave coverage with the potential for extension and/or permanent placement, offering the opportunity to contribute meaningfully while gaining experience in a clinically led, growth-oriented organization.

Requirements

Proven administrative support experience, preferably in a medical or healthcare setting (MA experience preferred).
Strong administrative skills, including organization, attention to detail, and the ability to manage multiple tasks.
Reliable and punctual work habits, with a strong sense of responsibility and dependability.
Customer service skills with the ability to communicate clearly and professionally over the phone and in person.
Comfort with handling phones and managing a high volume of calls in a courteous and efficient manner.
Ability to learn and follow office procedures related to insurance checks and patient support.

Nice To Haves

Medical assistant (MA) Experience or experience working in a clinical or patient-centered environment is preferred.
Interest in working within a clinically led organization that emphasizes internal advancement and professional growth.
Desire to contribute to an inclusive, excellence-driven culture focused on purposeful, patient-centered work.
Openness to life-long learning and ongoing development opportunities provided by the organization.
Availability to commit to a 3–4 month maternity leave assignment with potential for longer-term engagement.

Responsibilities

Answer and manage incoming phone calls promptly and professionally, directing inquiries to the appropriate staff or department.
Perform insurance checks accurately, including verifying coverage and benefits, and communicating relevant information to patients or internal teams.
Provide reliable administrative support to ensure smooth daily operations within the office.
Deliver courteous and responsive customer service to patients, visitors, and colleagues, addressing questions and concerns with professionalism.
Assist with general administrative tasks such as scheduling, organizing information, and maintaining orderly records as needed.
Collaborate with clinical and administrative staff, adapting to multiple priorities and directions throughout the day.
Maintain punctuality and consistent attendance to support reliable office coverage during business hours.
Uphold a patient-centered approach in all interactions, contributing to a welcoming and supportive environment.