Medical Assistant - Primary Care Float Pool - Erie

Highmark Health•Erie, PA

About The Position

Under the direction of a provider and as a member of the health care team, the Medical Assistant helps coordinate patient examinations, treatment, and health care planning. The role also supports patient care and office operations by following established protocols, policies, procedures, and standardized workflows. The position may require floating or traveling between physician office locations. The Medical Assistant prepares and rooms patients, obtains and documents vital signs and patient information, reviews medication and social histories, and completes screenings. The role supports providers during examinations and procedures, performs approved back-office testing, administers and documents medications, and follows up with patients as directed. It also includes maintaining exam room supplies and equipment, cleaning and sterilizing instruments, documenting care in the electronic health record, and performing clerical office functions. A $1,000 sign-on bonus is available to eligible external hires. Recipients must remain with AHN for at least one year. Rehires who worked for AHN within the previous 12 months are not eligible. Employees must meet the stated certification requirements and complete required background clearances and CPR certification. The role is subject to AHN policies, confidentiality and information security requirements, HIPAA, and applicable laws and regulations.

Requirements

High school diploma or GED, or completion of a medical assistant program.
Employees who graduated from a medical assistant program within the past five years or have proof of one year of medical assistant work experience within the past three years must complete certification training and/or attempt testing within 30 days of hire and obtain certification within 120 days of hire.
Accepted medical assistant certifications: NHA, AAMA, AMT, NCCT, or AMCA.
American Heart Association CPR certification.
Act 34 Criminal Background Clearance Certificate.
Act 33 Child Abuse Clearance Certificate.
Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
Comply with HIPAA, company privacy and information security policies, the Code of Business Conduct, and applicable laws, regulations, policies, and training requirements.

Nice To Haves

Associate’s degree.
Employees who do not meet the stated certification criteria may have the opportunity to take a company-proctored certification exam when qualified.

Responsibilities

Assist with coordinating patient care under the supervision of a health care provider using a team-based approach.
Prepare and room patients according to standardized workflows.
Obtain and document vital signs, patient information and history, tobacco screening, and medication screening.
Assist with depression screening tools and complete annual wellness visit screenings.
Review and update medication lists in the electronic health record and review and update patients’ social histories.
Pend or cue orders for age-appropriate screenings, prescriptions, refills, or other orders when applicable and authorized by AHN protocols.
Perform back-office testing in accordance with approved AHN protocols and policies.
Assist providers with examinations and procedures; may serve as a scribe after additional training.
Follow up with patients at designated intervals using their preferred communication method, as directed by the provider.
Notify patients of test results in a timely manner under provider direction.
Prepare exam rooms and maintain adequate inventory of medical supplies in patient treatment areas.
Clean and sterilize instruments according to AHN policy and manufacturer guidelines.
Perform assigned laboratory controls and equipment checks accurately.
Administer and accurately document medications in accordance with policy and safe practice.
Document accurately in the electronic health record according to established standards and workflows.
Perform clerical office functions and other duties as assigned.
Float or travel between physician office locations if required.