About The Position

The Primary Care Patient Certified Medical Assistant works under the direction of the primary care operations team and directly with Mercy Primary Care Providers. The role provides safe, timely, effective, efficient, equitable, and patient-centered care in a systematic way. The Medical Assistant partners with patients, providers, and other clinical care team members to drive quality outcomes. Duties are performed consistently with Mercy’s mission, values, and Service Standards. The position is in an outpatient clinical setting with frequent patient interaction and requires standing, walking, lifting, and using clinical equipment. There may be exposure to infectious materials; personal protective equipment is provided.

Requirements

  • High school diploma or equivalent.
  • New hires must attend MA Clinic Academy training.
  • BLS (Basic Life Support) certification.
  • Strong communication and interpersonal skills.
  • Proficiency with EHR systems and clinical documentation.
  • Ability to multitask and adapt in a fast-paced clinical environment.
  • Knowledge of common outpatient procedures and equipment.
  • Commitment to patient-centered care and professional growth.
  • Demonstrates knowledge of varying differences and behaviors among populations served.
  • Ability to push, pull, and/or lift 50 pounds on a regular basis.
  • Ability to stand and walk for prolonged periods each shift.
  • Ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Nice To Haves

  • Graduate of an accredited Medical Assistant program.
  • One year of experience in an outpatient or ambulatory care setting.

Responsibilities

  • Work directly with Mercy Primary Care Providers to provide patient care.
  • Partner with patients, providers, and other clinical care team members to drive quality outcomes.
  • Perform duties in a manner consistent with Mercy’s mission, values, and Service Standards.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Tuition support
  • Matched retirement plans for team members working 32 or more hours per pay period
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