Medical Assistant (MA7301 - Kerrville)

CommuniCare•Kerrville, TX

About The Position

Under general supervision, the Medical Assistant performs front-office and back-office duties and related support services. The role supports daily clinic operations, patient care, registration, referrals, patient communication, inventory, and preparation for clinic visits and audits. Duties are performed within the medical assistant scope of practice.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience as a Medical Assistant, and/or a Medical Assistant diploma, and/or a Medical Assistant certification.
  • Basic Life Support (BLS) certification from the American Heart Association.
  • Knowledge of personal computers.
  • Ability to perform the physical and mental activities described, including frequent fine-motor and repetitive hand movements; clear communication and hearing; visual acuity for patient evaluation and document inspection; standing and walking 70–80% of the time; sitting 20–30% of the time; lifting up to 25 pounds; pushing and pulling up to 45 pounds; and bending, twisting, and turning.

Nice To Haves

  • Experience with EMR/EHR.
  • Experience in a primary health care setting.

Responsibilities

  • Assist with day-to-day front- and back-office operations and complete medical assistant tasks in a timely and efficient manner.
  • Coordinate referrals and patient communication.
  • Administer injections and assist with non-invasive and direct patient care procedures, including EKGs, vision and hearing screenings, and waived testing.
  • Assist with medical examinations within the medical assistant scope of practice.
  • Obtain patient medical histories and vital signs, and ensure quality metrics are completed and documented in compliance with regulatory and accreditation requirements.
  • Participate in and prepare for internal and external center audits; perform medical assistant duties in all areas.
  • Maintain inventory of medical, immunization, and operating supplies; ensure equipment is calibrated, charged, and clean; and stock exam rooms.
  • Register patients, update patient information, enter demographic and other required information, verify and activate insurance plans, and accurately post encounter data to appropriate funding or insurance plans.
  • Complete end-of-day reconciliation reports, reconcile collected cash with system reports, and secure and deposit cash in the safe.
  • Prepare for the next day's clinic by identifying appointment types, preparing charts, updating proof of income, preregistering patients, and screening patients for program eligibility.
  • Provide exceptional internal and external customer service, greet customers appropriately, address concerns before the interaction ends, and assist other departments as appropriate.
  • Perform other related duties as assigned.
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