Medical Assistant - Pediatrics
About The Position
Medical Assistants deliver high-quality, compassionate patient care by supporting physicians, nurses, and clinical teams across direct care, technical, and administrative functions. Duties include patient rooming, documentation, scheduling, and medical records, while remaining attentive to the psychosocial needs of patients and their families. The role promotes FoundCare’s mission, vision, and values and requires compliance with health care regulations, organizational policies, and standards of care. Medical Assistants prepare patients and exam rooms, assist providers with procedures, administer medications and immunizations as ordered and within scope of practice, collect and prepare laboratory specimens, and support patient education. They perform pre-visit planning, review care gaps, document in the electronic medical record, and provide emergency care when necessary. The role also calls for compassionate support of patients and families, professional handling of difficult interactions, participation in quality improvement and required training, and travel to other FoundCare locations as needed.
Requirements
- High school diploma or equivalent.
- Completion of an accredited Medical Assistant program.
- Basic Life Support certification.
- Foundational knowledge of clinical and administrative medical assisting, including patient rooming, specimen collection, medication administration, and EMR documentation.
- Proficiency using computers and documenting in EHR software.
- Strong organizational and interpersonal skills.
- Excellent customer service skills.
- Ability to manage multiple simultaneous responsibilities and prioritize according to patient care and acuity.
- Ability to maintain confidentiality of medical, financial, and legal information.
- Ability to complete assignments accurately and in a timely manner.
- Ability to understand and apply concepts from training programs and professional literature.
- Ability to communicate effectively in English orally, in writing, and electronically.
- Ability to interact and work with diverse populations.
- Ability to handle difficult situations involving patients, providers, or others professionally.
- Ability to work effectively in a fast-paced, high-demand clinical environment and maintain composure under pressure.
- Ability to stand intermittently or for long periods and perform reaching, bending, stooping, and manual handling tasks.
- Ability to lift and carry objects weighing up to 25 pounds.
- Ability to work with exposure to blood, body fluids, and communicable diseases while using standard precautions.
Nice To Haves
- Bilingual in English and Haitian Creole or Spanish.
Responsibilities
- Promote the mission, vision, and values of FoundCare.
- Room patients and record vital signs, height, weight, chief complaint, relevant history, pain status, allergies, medications, pharmacy, screenings, and other pertinent information for the patient’s age group.
- Review care gaps during rooming and coordinate with the provider to close them; prepare patients for examinations and procedures as appropriate.
- Prepare examination rooms and assist providers with medical procedures, including procedures requiring aseptic technique.
- Apply knowledge of medications and their correct administration based on patient age and clinical condition, within scope of practice.
- Apply knowledge of vaccines and age-appropriate immunization schedules.
- Administer medications and immunizations by ordered routes, seeking assistance from an RN or provider when unfamiliar with a medication or procedure.
- Collect and prepare laboratory specimens in accordance with the Clinical Laboratory Manual.
- Maintain standard precautions at all times.
- Perform pre-visit planning with the provider and care team to review medical records, close care gaps, and promote patient-centered care.
- Provide standardized patient education, as instructed by an RN or provider, and refer patients needing further teaching to an RN or provider.
- Meet documentation standards and policies in the electronic medical record.
- Provide emergency care when necessary using basic life support and automated defibrillator equipment, and maintain basic CPR certification.
- Comply with health care regulations, including HIPAA and OSHA.
- Provide compassionate support and comfort to patients and families during clinic visits and procedures.
- Respond respectfully to patient or family anger or distress and collaborate with the RN, Supervisor, or provider, involving Integrated Care Consultants when necessary.
- Perform other duties as assigned.
- Maintain a professional appearance, reliability, punctuality, patient confidentiality, and a positive professional representation of FoundCare.
- Comply with organizational policies and standards of care; participate in performance improvement and continuous quality improvement activities.
- Attend required staff training and in-services, complete required competencies, and maintain skill level.
- Travel to other FoundCare locations and other locations for duties, meetings, workshops, and seminars.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
