Medical Assistant - Silver Lake

Tia•Los Angeles, CA

2d•Onsite

About The Position

Tia is hiring a Medical Assistant to support day-to-day clinical care and patient flow at its Silver Lake clinic. The role includes rooming patients, collecting health information and vital signs, supporting providers, preparing exam rooms, performing phlebotomy, and helping ensure patients feel seen, heard, and cared for. The position suits an organized, detail-oriented person who stays calm under pressure and is committed to an excellent patient experience. The Medical Assistant works onsite in a collaborative clinic environment alongside providers, medical assistants, and front-of-house teams. The role supports both clinical care and clinic operations within Tia’s integrated women’s health model. The onsite schedule is Monday through Friday, 8:00 a.m.–4:30 p.m., with one day per week scheduled from 10:30 a.m.–7:00 p.m., plus rotating Saturdays from 7:30 a.m.–4:00 p.m. Attendance at company and team off-sites may be required.

Requirements

Medical Assistant certification or completion of a Medical Assistant training program, as required by applicable state or payer requirements.
1–2 years of experience in a clinical, ambulatory, primary care, women’s health, or patient-facing healthcare setting.
Phlebotomy experience.
Experience taking and documenting vital signs.
Comfort using electronic medical record systems and clinical documentation tools.
Strong attention to detail and ability to follow clinical workflows and documentation standards.
Highly organized, calm under pressure, and able to manage multiple priorities in a busy clinic environment.
Strong patient service orientation and ability to communicate with empathy, professionalism, and discretion.
Understanding of HIPAA and patient confidentiality requirements.
Authorization to work in the United States.
Ability to work Monday–Friday opening or closing shifts, with rotating Saturdays as needed.

Nice To Haves

Experience in women’s health, primary care, gynecology, dermatology, or integrated care settings.
Experience supporting LGBTQ+ patients or patients from diverse backgrounds and communities.
Experience with DrChrono, TiaMD, or similar EMR systems.
Experience with autoclaving, disinfecting, supply management, and clinical inventory workflows.
Strong understanding of data security protocols and healthcare privacy requirements.

Responsibilities

Room patients, collect relevant health information, review health summaries, take vital signs, and document accurately in the medical record.
Prepare providers for patient visits by reviewing upcoming schedules, capturing relevant patient context, and communicating important updates throughout the clinic day.
Monitor the schedule, coordinate patient movement from front of house to back of house, and help keep clinic flow on track.
Support lab and imaging workflows, including entering orders, confirming diagnosis codes, updating pharmacy information, and helping complete follow-up items on time.
Perform phlebotomy and specimen collection as needed, following clinical guidelines and safety standards.
Prepare, clean, disinfect, and restock exam rooms; manage supplies, check expiration dates, autoclave equipment, and order supplies as needed.
Capture relevant patient preferences, needs, and context to help the care team deliver individualized care.