Medical Assistant (Student Health and Well-Being Primary Care)

Johns Hopkins University•Baltimore, MD

9d•$24 - $27•Onsite

About The Position

Student Health & Well-Being Primary Care is recruiting a Medical Assistant to work 40 hours per week at a primary care clinic at either the East Baltimore or Homewood campus. The position also provides cross-site coverage at SHWB clinic locations, including the Homewood, East Baltimore, and Washington, D.C. campuses. The Medical Assistant reports directly to the Associate Director of Primary Care at East Baltimore or Homewood, depending on the primary worksite. The Medical Assistant provides clinical and administrative support, including patient rooming and intake, vital signs, point-of-care testing, EKGs, medication and vaccine administration, phlebotomy, support for in-office procedures, and care-gap management. Clinical tasks are performed under the direct supervision and authority of a provider. The position also documents care in the medical record, supports patient flow and safety, maintains clinic supplies and spaces, and contributes to learner education and quality tracking. The role is part of Johns Hopkins University's Student Health & Well-Being practice group, which supports well-being, primary care, and mental health services for students and learners across the University's nine schools. The division provides health and well-being promotion, support and programming, student disability services, and in-person and remote care options. It is committed to recruiting and supporting a diverse team and to developing innovative care delivery models for its stakeholders.

Requirements

High school diploma or graduation equivalent.
Completion of an accredited Medical Assistant training program, such as training through Medix, a community college, or a vocational school.
Medical Assistant certification or registration (e.g., CMA, AAMA, RMA, AMT, or NAHP); candidates not currently certified or registered must obtain it within 180 days of hire. Department pays initial exam fees; the employee pays any retest fees.
Current CPR certification from the American Heart Association or American Red Cross.
Maintain Medical Assistant and CPR certification or registration throughout employment in the position.
Complete required ongoing clinical and electronic health record training, including topics such as scheduling and point-of-care testing.
Complete required HIPAA and other designated online training.
Ability to work independently within scope of practice and effectively as part of a team.
Flexibility, ability to anticipate needs, and ability to multitask in a busy, continually evolving environment.
Ability to diffuse difficult situations in a complex environment.
Knowledge of Microsoft Office Suite, including Teams, Outlook, SharePoint, Excel, and Word.
Excellent written and oral communication and organizational skills.
Working knowledge of ambulatory outpatient medicine, including scheduling and medical insurance.
Experience working with diverse young adult patient populations and ability to relate effectively to individuals with multiple, intersecting identities and varied backgrounds and experiences.
Philosophical commitment to the care, development, and education of learners.
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond high school, as permitted by the JHU equivalency formula.

Nice To Haves

Two to five years of experience in an ambulatory care setting.
Knowledge of Power DMS.

Responsibilities

Obtain vital signs and patient history, including medications, allergies, and smoking status.
Use telephonic interpreter services as needed.
Perform in-house laboratory and screening tests, procedures, and treatments according to protocol and provider orders.
Administer medications and immunizations according to protocol and provider orders.
Chaperone sensitive examinations, including gynecological, breast, and male genital exams.
Perform phlebotomy and IV placements, and obtain ordered specimens, including by venipuncture.
Prepare laboratory specimens and complete transport forms accurately.
Support safe and efficient patient flow by reviewing clinic schedules and monitoring waiting rooms.
Track high-risk referrals, imaging, and laboratory tests, and facilitate safe transitions of care.
Organize the practice environment to support patient safety and quality outcomes.
Maintain examination rooms, laboratories, and supply storage areas, including quality controls and inventory; coordinate biohazard waste removal, laundry, and other outside services.
Perform monthly equipment checks.
Contribute to designated health maintenance and disease management quality measures and tracking.
Support administrative work related to university health compliance, secure messages, forms, medication and insurance preauthorization, and verification of demographics and third-party insurance for billing needs.
Follow standard infection-control precautions.
Attend monthly meetings, participate in committee work, and provide educational programming.
Attend and participate in SHWB and JHU/JHMI committees assigned by the supervisor.
Perform other duties as assigned, which may include assisting with new staff training or serving as an EHR super user.
Provide cross-site coverage and collaborate with Medical Assistants at the Homewood, East Baltimore, and Washington, D.C. primary care clinics.
Document care provided in the patient's medical record.
Maintain examination and procedure room supplies, support efficient patient flow, and organize the clinic environment for patient safety.
Participate in medication and procedure education for learners by providing brochures and literature.